Location was very good. Amenties like DHC facial cleansers etc were made available at the lobby.

We had 2 rooms. The Superior Twin was comfortable for 2. BUT The Family Room was too squeezed!!! Compared to the big wardrobe in the Twin room, the Family room had one that is one-third the size - means barely could hang 5 hangers! Our young adults couldn't hang their used towels, jackets etc. So everything had to be thrown on the 1 chair in the room. There was also limited table space. It was an uncomfortable 3 night stay for our young adults. Also, the aircon gets kinda "switched-off". We were wondering how come it wasn't cold. After calling the front desk, was told they control the temperature. They turned it on within minutes and all was good.

Good location

Internet drops every several minutes and room square footage is too small

Great location and within walking distance to Sapporo station.

Size of the room was a bit small than expected...

clean room, good facilities, would prefer if there was a bag check.

no bag check, sometimes there was no hot water.

Very convenient to the train station. Staff were nice and friendly.

We had a room for 3 people. Compared to other rooms we've had, this one was a little cramped.

Very good location. Not far from sapporo station.

Windows can’t be open.

Very Clean and Quite Convenient location.. Good value for the price.

None

Good location, convenient room, good restaurant

None

Great location - just a short stroll to JR station. Out room was big and comfortable, and have good & unblocked view. Very nice and pleasant staff.

Buffet breakfast variety was limited.

Requested for parking but the facility was down due to technical issues. Have to park at a nearby carpark which costs more.

Limited TV programs, all in Japanese language, which we, foreigners do not understand. Hope can have more English programs or movies.

The room looked dated but it was good enough for our stay. It had the basics plus a coin laundry and vending machines. It was close enough to the Sapporo Station and accessible to major commercial centers.

I would have wanted a more choices for a western breakfast. The buffet portions were small so we had to wait for refills most of the time.

close to Sapporo station and reasonably priced. good for 1 night stay.

No other facilities. most hotel offer onsen

Location and front counter service

Very slow WiFi access or not accessible many times from the room

Location. Clean room.

None

Great location. Clean room and quite spacious. Delicious breakfast.