we were happy about location

Uff... No room service on Saturday and Sunday. Breakfast is the same every day and not mix of everything, poor breakfast. In Malaysia was much better for much much less money. From the corridor is coming sound and lights, because the door leaf is too short or the door does not have a threshold that would prevent everything.

Large spacious apartments that are quiet, comfortable and well-equipped (including a washing machine but no washing powder). There is a 24 hour reception and hence it is easy to leave luggage before check-in or after check-out (unlike with an Airbnb). The location is a short walk from Somerset MRT, the shops of Orchard Road, a supermarket and restaurants. Orchard Grant Court does not offer the extras one might look for on a holiday (bar, restaurant, spacious communal area, etc.) but is perfect for a business trip or budget-conscious visit to Singapore.

Washing machine powder not provided.

Friendly staff

Not family oriented

Breakfast variety was good

Location.Courtesy of staff.Colocation of Fairprice and Watson. Cleaninance.Breakfast buffet rotation.ATM colocated.Number of food options/ restaurants.Proximity of Somerset MRT and malls.Hasslefree checkout.

1.Hallways are uncarpeted lending to noise pollution. 2.Door closure of rooms could be less noisy. 3.Full blackout curtains need to be installed. 4.Entrance to the only in-house cafe needs to be within the property.

Only 10 min walk to Somerset station on MRT Lovely warm pool, sheltered pool area Lots of choice for breakfast

Size of the rooms Mini kitchen with washing machine Location Quiet

No room service for Saturdays and sundays? Very strange for hotels Very limited breakfast options and choices, almost the same everyday

The location and the behavior of support staff Mr. Malik.

The front desk staff were not supportive enough. We were assigned a room that smelled damp, had noises coming from the fridge, had broken window blinds and was without a window side seat. We requested them to put us in another room but none of them seemed to be bothered. Especially the two young Indian ladies seemed pretty uncooperative. This time the rates were extremely high and our stay was not at all pleasant like it was last year.

Location, airco

The trick is: good pictures on Booking.com, (but absolutely not honest pictures!), and a non-refundable fee on the total amount of the duration your stay - the reservation can’t be cancelled even if you don’t like what you see when you get there. Once you get to this place and see what you put yourself to, it’s too late, you need to pay the entire stay as is non-refundable/non-changeable (I booked via Booking.com). Unfortunately we had to endure our stay at Orchard “Grand Court” as we could not afford booking another hotel, spending again such a huge amount (2950,€ ). Towels are falling apart and stained, the smell in the air is of oily food, the bathroom is outdated and absolutely dirty, black fungus basically everywhere in the shower area and behind water tap, stained and cracked walls, it definitely needs fresh paint, even better, a whole make-over in order to make up for the price they ask and what they offer. This place should be asking for 1/4 of the price, as they’re billing the same as good hotel chains but can’t offer the minimum comfort and cleanliness!! For the same amount, you can stay at a way better places in Singapore! Don’t waste your money coming here. Overall is just a “hotel / serviced apartment” that doesn’t deserve one star. Even the pillows can’t be saved: place your head in the pillow to touch the mattress, you’d need to fold the pillow in two or to get a few of them in order to support the weight of your head a few centimeters up. Everything here is from the worse quality ever. Unfortunately, my daughter and I had to endure a 14 night stay at this place; I contacted Booking.com via phone and emails for several days and they didn’t come up with a solution. I’d be very happy to have moved hotels or to get a refund from the remaining of the nights so I could still try to save a few days of my holidays. That didn’t happen. Booking.com just spent my time on emails up and down, but offered absolutely no solution.

Well stocked gym, great pool, washer/dryer in room, top location near Orchard Road shops and MRT subway. Very good western cafe across the road with good coffee. Great supermarket right underneath the hotel and a pharmacy as well. Hotel staff will organise taxis for you.

Breakfast wasn’t great quality.

Nice building, good location - good for family stay

Simple and clean. Plenty of storage

Proximity to transport options & shopping. Cleanliness of apartment & smart design of rooms.

The breakfast could be more varied n offer more vegetables.

Very few options in veg and they used to wind up and refilling was not enough

Location relative to grocery shopping and restaurants and cafes

Poor condition of bath towels , needed replaced with newer ones !

The apartment suite was very spacious and comfortable. The place had plenty of cabinets and the washrooms were sparkling clean.

There weren't enough utensils in the kitchen. There was no bread toaster .

The location of the property was great in walking distance from Orchard Road, train station. Breakfast was great to plenty to choose from. Room was fully adequate great for a family of four. Beds were comfy just could have done with an extra blanket to go with the extra pillows.

The room we had was very noisy as we were above the air conditioning units and the loud hum made it had to sleep. In the side street walking to the back of the building to the entrance you had to walk past men all lined up sitting on the side walk smoking away which was not very clean and the side walks to the building had litter on the street. I thought Singapore was meant to be a very clean country.

every thing

nothing