Location was at the center of town. Only 6 rooms.

Not as clean as we expected. Breakfast was minimal. Evidently only a couple of people on staff.

The location, in the heart of Nuwara Eliya town, is great. The staff were warm, friendly and helpful. The room was spacious and comfortable. The meals were very good. The breakfast was extensive and delicious.

everything was perfect location, garden, cleaning standard was high and especially the staff, they were very kind, friendly and professional really the best hotel staff we’ve ever met

nothing

First and foremost, hotel staff are brilliant. Service is emmaculate. Great location, walkable distance to the town and if you are visiting Horton plains, it's a 1 and half hour drive from the hotel.

I know it's a cold location however they could have installed a fan in each room and give the option to the customer to turn it on or not. I kinda felt sweaty in the room during the day.

the staff was very caring! it’s clean, quiet and cute

We had a great time at Hill Cottage! The hotel location is wonderful. Close to city main attractions. Peaceful & calm. Good breakfast. Many cafes and restaurants nearby. Helpful and kind staffs. Highly recommended!!!

You feel like you are in England. Pay attention that you bring also an adapter for British sockets :) Hotel is next to the Grand Hotel.

Rooms / hotel is badly soundproofed.

Superb food and nice staff service

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Excellent value for money. Located right next door to the hill club and a short walk down the road from the the Grand. Set in a very quiet secluded area beautiful garden but short walk from city center. Beautiful country cottage with only 6 rooms. Best bed voted by my husband and sons.

Our children 's bathroom had a damp smell but ours was perfect. That's a small issue as the room itself didn't have a smell.

Fantastic location between the Grand and Hill Club. Comfortable room with modern and clean facilities

- spacious room in beautiful cottage - friendly and welcoming staff which helped us with everything we needed (they arranged a tuk tuk to the National Park for us and prepared us a breakfast to take with us) - we highly recommend to try the curry at Hill Cottage, it was absolutely delicious

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Beautiful location and staff

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The staff was very nice and kind. The location has great potential.

The room and bathroom had severe mold in many places. The smell of mold was very strong and we were lucky we only had to spend one night there.

Beautifully maintained gardens and a variety of flowers welcome you to this ex Colonial bungalow. The six bed conversion with a mini reception and a dining room has been cleverly adopted to its present use. A pot of spiced tea and brief welcome by Jim (Frank) and his team. For our early morning excursion, a lovely take out breakfast was ready at 5am. A basic adequate variety for the following day’s breakfast was laid out. The location is within easy walking distance of all the local facilities, The Grand Hotel is good for a drink and dinner.

The property could do with some TLC, the solar water heating could be a little temperamental and slow at times. Overall for the price we paid, I feel it was adequate

we just stayed there for night and we wished we could stay more. the location was great and Surrounded with beautiful gardens.

breakfast could be better.

The manifique hotel with very cosy and European atmosphere inside with antique furniture. Very interesting and authentic place. The staff was extremely helpful and friendly. The breakfast was various and delicious. The location is superb right next to the Victory park and The Grand Hotel, where you may enjoy beautiful public and free for entrance garden. Right next to the hotel there is The Indian food restaurant with good tasty food and fastest in Sri service

nothing :)

Nice atmospheric old building right next door to the famous Hill Club. Characterful bedroom with supremely comfortable bed. Very well positioned for dining at the Grand Hotel and playing golf at the golf club.

Nothing

Our host, Jim, went above and beyond for us. His and his colleagues work made it a perfect stay. Every meal was unique and prepared with care. We enjoyed our stay greatly

Great value for money and location is perfect for walking and exploring. Rooms are big and spacious.

This is more about booking.com hiding the taxes and extra charges. Not Hill Cottages fault at all. Just something to pay attention to as it will alter the price by around 25%

quiet, comfortable, lovely gardens and very friendly and helpful team.

Very beautiful building, friendly stuff, located in the most beautiful part of the city. Lot’s of options for breakfast. Comfy and spacious bed. Fireplace in the room(though we did not ask to use it)

We got not the room shown on the photos by booking, but a smaller and darker one.

spacious room beautiful garden the heater worked well (we didn’t even have to use it during the night)

it’s not a new hotel, but doesn’t lack anything in particular

Location is very good. Walking distance to all important points. Cool and serene quiet environment ..can relax in your own way. Staff was very friendly and caring .beautiful garden .

We like every thing. Good to stay longer period

Spacious room, nice staff, wonderful breakfast.

The guy from the reception (who was super nice) gave me some unuseful tips: told me that Pedro factory is closed (it was open) while encouraging me to go to another tea plantation, and recommended me an overpriced touristy restaurant when I asked him for a local restaurant.

A lovely little hotel which looks exactly like in the pictures. The staff were really friendly and greeted us with a smile every time we passed by. We also enjoyed an abundant breakfast.

It gets quite cold during the night. We had a fireplace in our room and possibly could ask to lit it, but given how challenging it was to figure out the issue with the hot water earlier that evening, we decided to avoid extra communications. The thing with the hot water was that you had to open the tap and let it run for at least five minutes to make it really hot. I also happened to forget my laptop charger in the hotel room and realized it when I was 3 hours drive away. I called the reception, and they were eager to help, but we failed to understand each other and agree on how they could arrange a delivery.