Friendly, flexible staff who are happy to go above and beyond.

The rooms are tiny, only good for people you are very familiar with which was awkward on our stay as we were acquaintance.

So close to everything. Tram stop one block away.

The room was very clean and the location was convenient to shops and restaurants.

Breakfast started too late.

Easy after hours check in, clean facilities

Can’

Went to make a coffee and the jug hadn’t been cleaned - guests had cooked in it prior and there was chunks of white coming out and absolutely stunk. Told the staff and the response was “oh sorry”

AS I EXPECTED ,ALL VERY GOOD

THE BREAKFAST

Friendly staff. Clean room.

Bed slightly uncomfy.

Room was clean.

No mircrowave in the room or kitchen taps. Didn't inform us of microwave in the common room. Housekeeping at 8am was very very early. One key supplied that was needed to operate the electrics. This meant I couldn't leave the travel companion there alone to sleep whilst I went to the shops as I wouldn't be able to access the room.

It was very tidy, comfortable, good location.

need to pay if we are going to watch a movie. it could have been free to watch movies. or add old movies free to watch.

Early check in, nice modern place, good sized room, clean, great location.

No room service, no pool or gym. No air conditioning in the hallways or in lift, so hot, (but air conditioning in rooms).

Absolutely nothing

I was given the wrong information about my room etc .

Helpful staff, clean rooms and regular servicing.

Very tight secure parking (also quite limited in terms of spaces available). There is nothing that can be done about it because the building is already there, nobody is going to dig up another level for parking expansion.

no parking available

The room was small but very clean :) everything smells nice and clean. the late check in system is easy to use. great location! right next to a small shopping/ restaurant complex and there’s a tram station within 5 min.

no bottled water provided so better prepare your own if you prefer bottled water

The Japanese lady staff were very nice. One of the ladies dealt with my ask and made a double bed from 2 single beds. Thank you very much kindly!!!!!

Thank you very much for keeping my stuff at the reception!!!