It was clean and the staff were friendly. the pool was very clean and the area was cleaned very morning. It was great to have a shop on the complex also…

It was a small complaint but we couldn’t get food on the premises after 4pm and with a young family we were hoping we could eat on the premises.

I haven’t got a bad word to say about this place, the apartment’s are really big, everything you need inside. the pool was warm, the whole complex was spotless, staff were really helpful & friendly, this is our second visit & wont be our last. thank you :)

N/A

Very kind and helpful staff, the pool and the apartment were clean and well equipped. A bit further away from the noise of the center of the resort, great for a romantic outing.

No ac on the bottom floor of the apartment, but not a tragedy.

The place is lovely! The apartment was really nice, fully equipped with everything could be useful such as fridge/coffee machine/washing machine/drying rack. The apartment also has two bathrooms, one near the bedroom and one upstairs near the kitchen, which can be very convenient. We also enjoyed the beautiful terrace in front of the pool, it was really nice chilling there late in the afternoon after a day outside. There's also a little grocery store inside the hotel, useful for last minute shopping. The bed is also really comfortable. We didn't try the bar near the pool nor the restaurant since we where often outside the hotel. We will gladly return to Los Claveles if we are in Los Cristianos!

the staff are amazing. the pool and pool bar great value for money and great for families

nil

Most enjoyable appts ever been to .Such lovely people especially all bar staff

Nothing at all

Quiet, comfortable, clean and very pretty

Nothing

lovely pool with a good location

wasn’t all inclusive and the entertainment could have been more lively

Free pool towels. Washing machine. Free wifi. Free aircon.

Quite a walk back from centre of town

The apartment was well equiped with everything you need, staff were so friendly, the complex is so clean and the pool area amazing with plenty sun beds, pool bar serves delicious food and drinks and Stacey , Pete and the rest of the staff are amazing so friendly and helpful. Reception staff cant do enough for you and check in/out super quick and easy, just an amazing place.

Nothing

Fantastic service at recepción from the staff members we spoke to; both of whom were extremely professional, courteous and very helpful. The complex itself is lovely. Clean, peaceful and has a nice pool. It's very close (5-10 min walk) to the main bus station and there's also complimentary parking, if you have a car. There are a couple of decent-sized supermarkets nearby (we liked Dialprix Pasarella) and plenty of bars/restaurants. Our apartment, set out over two floors, was a nice size and had everything we could need for our stay, including: iron/ironing board, hair dryer, clothes drier, sunbeds, patio furniture, fridge-freezer, oven, toaster, microwave AND even a washing machine! Overall, for the price, the place is great value. We really enjoyed our weekend stay and are already looking forward to planning another visit in the coming months. Would definitely recommend. :)

Some of the decor is looking a little tired/dated - could do with a little freshen up to bring it into the 2020's (and beyond). There was also a 1-2cm gap under the front door which allowed a couple of insects to get in - a weatherstrip (burlete) would help prevent this (we ended up rolling up a beach towel and placing it in front of the gap, after I spotted a rather large cockroach crawl in one evening. RIP cockroach!).

Staff was very helpful and nice. Apartment overall looks not too bad.

The apartment needs refreshing, furniture is not in very good condition, especially in kitchen.

it was very clean with a modern kitchen

nothing

staff could not be more helpful . location great , just a fantastic place to stay. Can’t wait to go back.

Great apartment, very big with everything you need, washing machine all kitchen equipment. Large balcony with table chairs & sunloungers. Good location. Lovely staff very friendly & helpful. The bar staff particularly were Fantastic. Good entertainment, food & drinks, would definitely return

Maybe balconies were a bit overlooked

lovely location, amazing pool, good facilities, and regular entertainment at the pool cafe/bar.

I feel the apartment looked tired, and could do with an upgrade. we had a leak on the toilet when we arrived, but this was sorted very quickly. however the bath/shower door wasn’t very water tight, so the floor got flooded frequently. so used the towels provided to mop up. no major issue.