Nice located, clean hotel helpful employee good breakfast

x

Good value for the money.

A deposit was claimed when we stayed at the apartment and it is still held by the premises.

Bad smell from shower. One elevator out of service, need to wait too much for the one in use

Parking security was poor (lack of trust).

1) Hotel located near to metro (2-3 mins by walk) - easy to travel to the City Center. 2) Comfortable bed. 3) Acceptable level of equipment in kitchen and bathroom.

1) Not so tidy. 2) Induction hob was really poor - very difficult to fry anything (rather boiling...). 3) Fridge was so loud - annoying during the night. 4) Safe wasn't worked properly. 5) Very low pressure of water in shower and long waiting for the hot water - uncomfortable during taking the shower. 6) Slow internet and difficult access (connection tend to get lost, necessity of repeated logging after moving out from the room and going back). 7) Staff has not prepared invoice although I asked for that and highlighted that it is very important for me.

location was ideal fir our visit for the formula 1

still haven’t recieved my room deposit back, so will have to follow that up.

very good for the money.

nothing really.

Nothing

They charged a high deposit of 150 Euros and never refunded it. I need my money back!

Nice, friendly, comfortable

Not everyone from stuff and reception could speak english

The studio by itself is big and clean. The location is also near a Metro station.

The receptions are really bad and unresponsive. At arrival, the reception did not check-in for 30 minutes since he was playing with papers and doing his own work. I never experienced any reception as bad as this one in my whole travel history. Keep in mind that there is no room service and you should clean the room and wash the dishes when you leave the room. Even when you ask reception to provide toilet papers you should wait them to finish their call and again not responsive. The shower holder does not work and you cannot shower easily. The rooms are good but the receptions are awful.

I was asked for a £150 guarantee deposit before being allowed in and this I was not told during my booking

Excellent Price, comfort, Location and staff.

Nothing

I really like the hotel nice place

the cooking pots do not have cover, the hall way smells very bad, and a lot of dust. the room and bathroom is very clean but the hallway in 7th floor is not clean

everything