Tolle Zimmer, sehr gepflegte Anlage und sehr gutes Restaurant mit einem sehr guten und vielfältigen Frühstücksbuffet!

personnel ultra attentif et serviable, des piscines vastes avec une eau parfaitement traitée (transparence et niveau du désinfectant), une plage avec accès directe équipée avec suffisamment de transats et un petit déjeuner varié et de grande qualité

la musique sur la plage bcp trop forte qui coupe les bruits de la nature (vagues, vent) des matelas un peu vieillissant qui ont déjà supporté trop de poids

Breakfast options are plentiful. The overall space design is exquisite and generous. The beach is clean and beautiful.

The air conditioning in the restaurant is not enough. The room has a very severe musty smell, even after the staff helped us change the room, the smell is still obvious, but it is slightly weaker, otherwise it is good.

Beautiful property. Excellent facilities. Lovely staff and excellent location.

Nothing.

The breakfast was amazing! Rooms were nice and big and the staff were super nice!

Our favourite hotel in Khao Lak - great location, awesome breakfast and super comfy beds, all wrapped up with brilliant service.

Nothing - we loved every moment

Hand on heart the most tranquil hotel I have ever stayed at, we left feeling totally relaxed and revitalised

Initially the room had a smell of stale air, like it had not been occupied for some time, the room would have benefitted from some fresh air before we arrived. The facilities listed for the room here on Booking.com were not correct, it states the room has a jacuzzi bath on the balcony however only the ground floor pool access rooms have this, all elevated rooms have a normal bath, this was however a nice big bath.

Comparing hotel vs price it is a very good place to stay. We came here from Phuket to change the sourraoundings. There are many good things about this hotel and many small things for improvement. First, the hospitality experience could be much better, the reception employees are not always helpful, but the worst was the man responsible for the towels, who didn't want to give me towers in exchange of cards provided during the check-in. He was literalily arguing with me about it, trying to convince me, that I should use my bathroom (white) towels... this completely ruined the hospitality experience = no hospitality. Anyway, exchanging towels for cards is a stupid idea, in all other hotels we didn't have to do it. The cleaning ladies were very nice, the restaurant people also very nice and supporting. There is a nice beach with good equipment. Also, the swimming pools are nice. Food in the restaurant was very good for fair price, they have a lot of choices and we didn't have to go outside to eat. The room was nice and quite big, however I suppose the size of it on the booking.com takes the balkon under consideration in this calculation. We had a bathtube on the balkon and shower in the bathroom and this is the best combination. The breakfast was good, a lot of choices.

Staff not always helpful and nice. Not all areas were accessible for strolleys and people with limited mobility. Towel cards...