All

Nothing

This was by far THE BEST HOTEL IN ROTORUA! Everything was clean and organized. The apartment was very spacious and convenient. The hotel grounds offer a spa, large size chess games, swing set and table tennis. Great for families, couples and friends. It was 10 minutes from the shops and so many fun activities in the town such as 4x4 self driving, maze course and museums. The staff here are exceptional. So friendly and helpful. A big shout out to Oni and Josephine! They were Amazing and made the stay so welcoming. Overall great stay would definitely recommend!!!!!!

Couldn’t say a bad thing

location

Great place to have vacation

Nothing.

WIFI, LOCATION, VIEWS SPACIOUSNESS

We had an excellent dinner at the Cafe and the children enjoyed playing chess on the big outdoor board.

All excellent xx- location, access, facilities

Nothing

Beautiful everything

The overall stay was very nice.

Location was a little farther out, but the room and facilities made it worthwhile.

everything

facilities- gym, pool, spa Good lake view from backyard

only one bathroom between 3 bedrooms minor bedrooms were very small and major bedroom upstairs had no privacy.

Great space, modern furniture and design.

Bathroom was outdated compared to the rest of the property. We were called at exactly 10am as we hadn't checked out yet but were doing final checks and making our way there, seems a bit pushy from a hotel.

Staff friendily

Bed was uncomfortable

wonderful waterfront view well equipped and clean

perfect location for what we needed

lights on in car parks all night shining in to rooms

It's an absolute accomodating experience everything from customer service through to the facilities available and the comfortable home like units were amazing. Definitely recommended to all types of travellers.

Going home

The hotel is located right on the water and the views outside the windows where gorgeous! Ducks, a swan and all sorts of bird life right outside our room, the kids loved it!

It was pouring with rain during our stay, but we still had a wonderful time. We’d love to come back in the summer to make full use of the facilities.