The location, proximity to my business meeting venue.

My room didn't have a dressing mirror and the mirrors in the bathroom are small and high for an average to short person. Please do something.

When I checked in, the electric blanket and the heater were already on in the bedroom, that was such a sweet gesture especially because it was freezing. The staff were really sweet and accommodating.

good

1) There was no soap/bath gel in the shower; the container was empty maybe best take it out if it does not serve a purpose to avoid a situation where guest enters the shower thinking the container has the bath gel yet there is nothing 2) The shower taps are not mixing well; either only too hot water or too cold water comes out there is no middle temperature so the guest has to withstand the extremes🤨

I liked the location and the inside parking facilities. The wifi was also strong and the staff was EXCELLENT. They felt like family.

1. The breakfast was a major disappointment. The 3 pieces of fruit on a side plate was disturbing. 2. The breakfast was also late and I had to go lecture on an empty stomach. If the Guesthouse has a system of asking us what time we need breakfast by, honoring that is key. I don't know anyone on the 17th who was pleased at the major inconvenience. 3. The DSTV didn't have the normal channels and I ended up watching the news. 4. My electric blanket stopped working when I returned from my 17th August lecture and I reported it the following day because I'd had a very busy day and morning after. When I did report this to the lady at reception on the 18th, she responded in an annoyed tone as mentioned that the owners had been there fixing things and I should have let them know earlier. I explained to her the schedule I had, which I didn't have to. But the bottomline is that i didn't book there for housekeeping services, I had no business being told that. 5. The lady messaged me on the 19th and I quote 'What time are you leaving tomorrow's?....Which I felt was rude as there was no greeting and above all, due to the lack of context felt like I was being kicked out. She only explained when I was checking out but it's very uncomfortable to be asked what time I'm leaving as if I hadn't paid to be there. 6. The rooms are also very close to each other and I recommend that room 5/6 beds not be placed opposite each other to protect each guest from noise (unintended) coming from the rooms.

The location was great - opposite the entrance to the university and right on the main street with secure private parking. There was some noise from late-night revellers but not too much. Beds were very comfortable and the bedrooms were restful. The property felt totally secure.

The bathroom was a little small.

Great Service .

good

nil

Breakfast and location were good.

Front entrance access controls- to open longer.