the staff, the room, the restaurant

the wifi is poor, we struggled with videocalls.

the place and the facilities were very good ! very good adress

nothing ( parking can improve but was very good)

great hotel run by a really helpful and caring family. Amazing spa facilities barely used by others in summer. Right in the heart of Samoens. Very comfortable generous rooms. I will be back!

Run by a lovely family and all the staff were friendly and helpful we had a great stay

Very friendly family run hotel. Perfect location on edge of town centre. Next to ski bus stop or a short walk to ski lifts.

Noting not to like.

Hotel comfortable and quiet. Convenient for the skibus and town.

The internet was very slow.

lovely room. spacious. clean. really good location for town and a ski bus stop directly outside. fab to have hot tub and pool in the evening. lovely breakfast.

swimming pool and restaurant

Traditional Fee. Sauna, Hot Tub, Steam room.

WiFi poor

v friendly and helpful staff. good facilities and location. good breakfast.

Wi-Fi is slow

Room was great, ski bus straight opposite the hotel & hot tub & pool was nice after ski. Short walk into the apres bars

N/A

breakfast was ok nothing special but 15€ a person extra. Room was nice with a nice balcony. The Tub/shower was leaking so we had a flooded bathroom after every shower but that was an easy fix with some towels.

unfriendly staff who would not let us dine at the hotel restaurant because we did not make reservation.... we were a couple so just two people. Turned us down without any option for the night. Same at all the other restaurants in town! Super unfriendly and bad service! Not coming back! We travel a lot for surfing and snowboarding. I don't know if people were just having a bad day while we were there but we have never experienced so many unfriendly people even tho we tried to speak some french. Not giving your guests a dinner option at all ("we ll try to get you a table in an hour or later", or "we can get you some snacks to your room", or "we ll call another restaurant for you and see if they have something available", or "we ll order food for you" ...) is a no go and bad service. And being rude like they were is even worse. They just said "No we are complete" when asked for a table and when I mentioned that we were staying with them she replied "I Know" and left.

Loved the traditional French style.

Nothing really. Maybe difficult to park in high season but really not a problem.

room nicer than expected! Surroundings beautiful and well kept

Internet lagging. Needed to do a bit of work, was a struggle

Friendly personnel, cleanliness, comfortable bed, the garden restaurant

We'd have loved a bit more variety at breakfast