Well located, a nice small hotel. Friendly staff.

My room was small. I was charged a full extra night even though I had to leave at 10 that night.

the location

Quaint boutique hotel, intimate

elegance

lack of peruvian pisco

I really enjoyed the public area and the breafast. The staff was helpful.

The room was very tiny and did not even have a chair. There was not enough room for my luggage. There was no closet, just a very small cabinet to hang around 4 or 5 items

excellent room, bed made me sleep well and have some interesting dreams the first night.. ;-) Shower was excellent too, and breakfast space is very intimate and with some sunshine the inner courtyard is a great place to enjoy breakfast.

staff was friendly and welcoming. They were always thinking about how to make my visit more pleasant.

it’s old so don’t expect all the appliances to work well (AC, some outlets)

*Exterior appearance *Knowledgeable, professional, attentive staff (all levels) *Nice, quaint lobby where light breakfast and coffee are served *cleanliness *attentiveness of maid service *secure front entrance/24 desk staff

Convenient location, nice staff, clean and comfortable room. Breakfast was mostly good.

A little more variety in breakfast.

great location, quiet building, quiet room, good WiFi

small room, i don't like the carpet, no gym, no pool

Super charming and well located. Excellent staff who had great recommendations for local restaurants (which was especially difficult as it was a public holiday).

Seemed to be a night club close as we could hear the base thumping which only kept us up as we were jetlagged.

Breakfast was great, location good, many restaurants close by. Cozy hotel, good staff

Had booked a quiet room, had to pay 40 usd more a night for this ( than the booking.com price) but well worth it because the rooms on the street side are very noisy.

A truly wonderful place to stay for our trip to Santiago. The courtyard and breakfast was incredible. We found the staff to be so helpful and friendly. I would highly recommend staying here to anyone traveling to Santiago :)

we stayed here about 7 days in two separate times in january 2022. we really liked this hotel, and would highly recommend. its location is pretty good, in between 2 metro stops, on a major bus line, near a linear park, hospital, plenty of cabs. its short street closes to vehicular traffic, allowing about 6-8 very good restaurants to host outdoor seating. very nice! the rooms and common areas are very comfortable and clean in a french sort of way, like your rich great aunts home! there are grocery, drug stores, mall and restaurants nearby. rental car and underground parking garage just across the street too.

nothing really. a couple of the weekend staff were a little lacksadaisal—-normally not a problem unless youre waiting to get buzzed in. we would definitely stay here again.

excellent location…a boutique hotel with charm and exceptional service. the front desk were always helpful!

The hotel is absolutely fabulous it has everything you need in the hotel the staff is wonderful the outside garden is great that breakfast in your evening wine the rooms are big with a beautiful bathroom in the bed so very comfortable

nothing

beautiful hotel. professional staff. lovely courtyard.

Courtyard out the back is lovely. Good restaurant/bar options in the street. Beds comfortable. Bathrooms good. Air conditioning worked well.

Breakfast was disappointing. There was a bit of fresh fruit but that was the only good bit. Staff were mixed. Some were friendly and helpful others seemed disinterested. Doesn't feel if anyone really cares or takes pride in the hotel - which is a shame as it could be lovely with more effort. On second visit there was no WiFi - which I really needed and nothing much in way of apology.

Excellent choice at breakfast, loved the honesty bar, spotlessly clean and staff very helpful. Rooms were comfortable and spacious.