it was clean and location was near the mall

no lift in Hotel, Bathroom not good, Height of Bathroom and rooms was not good

Location of the hotel was not appropriate for travelling by a big car and the same was not confirmed by staff. reaching the hotel direct was problem and needed a lot of calling to the property

Location of site is very bed I recommend park you car in govt parking and go there by lift. Otherwise hotel passage is very dangerous. I will not recommended anyone for the hotel

Hotel staff should proper guide that there is no parking

The place was awesome and the staff (Babloo & Ghanshyam) were very friendly.

Everything were as per our expectations

Very close to Jakhu and Mall Road with gorgeous views of the valley. Good Dinner and Buffet breakfast.

Wifi was intermittent.

The rooms were clean and everything was excellent. FOOD was quality and also reasonably priced .

Only this was height at which it us located but it doesn't matter when you are being offered 5 star facilities. Thanks 😊

The place was walkable from the Mall road but by driving it was a long way around as Mall road is not open for all vehicles. Walking up from Mall road in low temperatures is not for the faint hearted especially people with weak hearts from the cities. The place is quite close to major sites like Ropeway, Jhakoo mandir, mall road , Christ Church, and staff is quite supportive. The facilities are basic and the place is quite cozy feel at home. The geyser doesnt work in low temperatures. The rooms were big and the view from the 3rd floor is amazing especially when it is snowing.

The cabs do not come up especially since the roads are steep but thats a problem with all the hotels

Location only

Other then location everything was bad