Non sono stati corretti. Dal primo momento che sono arrivato, ho capito che non era una struttura seria, perché non c'era NESSUNO. Il check-in era da fare al civico affianco, ho dovuto a chiedere ad un passante dove farlo, perché non era indicato da nessuna parte. Dalle foto sembravano bello, ma è tutta un'altra cosa. Nelle fotografie c'era un salotto con divano e televisione, ma non in casa. La casa era LERCIA. Sia muro che pavimento che tende che lenzuola erano sporche. (Allego foto) Funzionavano solo due caloriferi piccoli. Faceva freddo. Ho provato a contattare al numero e ha risposto un bot una volta e alla seconda non hanno proprio riposto. Sono andato al banco check-in (non c'era nessuna persona fisicamente, ma uno schermo collegato). Il dipendente collegato non ha voluto darmi assistenza. Mi ha spento il monitor molto maleducatamente. Senza dare nessuna assistenza. Ci hanno rovinato la vacanza.

Sam način komuniciranja nije jednostavan za nekoga ko prvi put dolazi. Mi smo dodatno imali problem jer je Booking otkazao placenu rezervaciju. Ovo se drugi put desava od strane Bookinga i vec sam napisala da je zaista sramota. Uspeli smo sa gazdom da se sporazumemo i nekako su nas pustili, dobili smo kljuc. Svakako cu se vratiti na ovo mesto ali ne preko Bookinga.

Jastuci u apartmanu losi. Sve drugo odlicno.

Konnten kein Frühstück machen, da die Küche sehr spärlich ausgestattet war.

Schmutzige Wände, verdrecktes Ceranfeld, fehlendes Fensterbrett und Geschirr, fehlende Abdeckungen (Geschirrspüler), kein Handlauf beim Stiegenaufgang, keine Absperrmöglichkeit der Appartmenttür von innen (bei kl. Kindern), kein TV, versperrter Zugang zur Terrasse (vermutlich wegen Wasserschaden), durchhängende Couch und durchhängendes Zusatzbett im Wohnzimmer, Delle in der Badezimmertür, schiefe Badewannenverkleidung, kaputte Kanten bei Esstisch, billigste Kissen, Tuchenten und Bettwäschen.

Tolle Lage

Miserable Kommunikation, kein Ansprechpartner vor Ort und auch nicht am Telefon oder Chat

Lokalizacja

Brudno w łazience, na jednym z łóżek niezmieniona pościel. Zepsuta słuchawka od prysznica

First they did not clean the room before we get in, and we called and they told us to pay for cleaning 😭😭😭

Is a fine house but is not clean

Nothing

There was Nothing to like it.

It was a good and comfortable stay.

One of our room Ac wasn't working.

The apartment was close to Main railway station. Air conditioning worked, it was not noisy at night. You could tell, that the hosts are trying to keep the apartments in shape, but it also includes the people staying there to behave. If you are lucky and have no trouble during your stay, it is ok, but in case of any need or some problem, you will most probably get no support...

There were many groups of people(Spain, Netherland, Serbia, Italy...) outside the building having troubles getting in to the building including us, the instructions were very poor, there is no person at the reception, just the remote-controlled notepad in kiosk, but the information it was giving, was not clear nor enough. It took us all 1 hour to check-in. Who ever tried to call to host by phone, could not reach and did not get the answer on phone at all. Some tips: be carful with the has tags in passwords. To open your room-door you need to tap on the black surface above the handle so the numbers will appear. The shape of the apartment was a bit worn off.

Nothing

Pictures showed on booking.com are way far from reality. It was worst place I ever stayed

Beware! they are cheaters!!! the room rate was 66€. they charged 166€ from my card

Beware! they are cheaters!!! the room rate was 66€. they charged 166€ from my card

The rooms are good. Bed linens were not clean.

In my opinion there were no basic things in kitchen and bathroom. Oil, salt, pepper, sugar, coffee mugs were not provided. I needed to buy every small things. Though dishwasher and washing machine were there but no capsules or detergent, so useless. Even toilet paper roll in toilet was in holder and that too half. No additional rolls kept in the apartment.

Very good situated, underground station is nearby

It is not worth the money! Rooms were dusty and dirty, there was broken furniture and bed sheets were yellow and musty. The check in like a bad joke: despite prior registration you have to queue and check-in again on the tablet (there is no staff at the reception) it was very tedious and annoying.

All

Nothing...

From the service, the accommodation, the cleanliness of the apartment, you don't know what is worse.. I chose an apartment with a large bed and got a small room with four small bunk beds.. There is no possibility to change the apartment. since there is no one there, just set up the phone number where it says not to call, just send a message.. it happens only after 3 pm (so you don't have time to see what the apartment is like, it's like running away and finding another one).. A lady who appears there is very rude and she will charge you 5€ if you want to leave your things for 2 hours if you came earlier, but she won't show you the apartment 😇 (at the main train station 24 hours costs 2€) The bathroom stinks and the shower sprays everywhere so you can't even you take a bath normally.. the hair dryer is malfunctioning only for decoration in the bathroom, everything in the apartment is dirty, full of dust and cheap.. probably invested 20€ in all the furniture.. My advice is that it is better to sleep on the bench next to Belvadere Park than if you pay for this accommodation, you will have more pleasure... I have been in a lot of hostels and hotels, but I have not seen worse accommodation. Overall, a big NO with the overall experience with this apartment. Fear and horror...

The location was fine, near at the metro station. There was always hot water.

The place wasn't so clean, at the bathroom there was only one peper toilet (i think not a new one) and the bedsheets had some kind of dirty stings.

very dirty

noting

Very clean and great view. Very spacious apartment. Ok for the price.

The communication with the host wad horrible. He never answered my questions nor did he text me back in any form. He always sent me the link to the help page which didn’t help me. I also said that it wouldn’t help me. He didn’t have clear instructions on how to check in or on how to get to the apartment. Also the elevator wasn’t working and the apartment was in the 5th floor. The apartment was also in a building with lots of flats with just asylum seekers (it seemed like they were, but no idea exactly). Wouldn’t feel safe alone or with just women. The kitchen just had inventory for 4 people (in an 8 guest apartment). The location is ok, but definitely not for people who want to do sightseeing and see the city.

my old room. terrible service. no information about anything. do not respond to messages. non-returned deposit in double amount with justification for fine for cigarettes. no shingles violation.