ロケーションが良かった

部屋の内装は重厚感をこだわりすぎて、細かく見ると瑕疵が多く、使い勝手が良くない 朝食は美味しい豆浆 揚げたての油条を準備して欲しい。

Hotel con personal muy atento, las habitaciones son bastante amplias y limpias. El desayuno es tipo buffet con comida nacional y europa, bastante variada y con productos frescos y de calidad. El hall es amplio y dispone de 2 zonas para poder tomar algo de forma agradable, hay actuaciones de piano y el ambiente lo hace muy acogedor, mucho personal por todo el hotel siempre atento. La zona está muy bien ubicada, se puede ir andando al palacio real y a una zona de centros comerciales, al girar el hotel puedes encontrar la estación de metro. La relación calidad precio está por encima de lo esperado, muy recomendable.

La única pega que pondría por poner alguna, seria falta de personal con habla castellana, mi inglés no es muy bueno pero el personal pone todo su empeño en facilitarte la estancia.

The location, friendly staffs, the food and the ambience ❤️ what a five stars hotel should be !

Nothing 👌

Me gustó mucho

Todo esta excelente

It’s close to train line No5, walking distance to WangFuJin shopping centre Provided kids’ items when check in, also box of moon cake as for celebration of Mid Autumn festival Swimming pool is great, my 7.5 yo loves swimming, visited every day, met a super friendly instructor who gave advice to improve her skills Staff are helpful and friendly, remembered my name whenever saw me at buffet

N/A

We liked the whole experience of staying at this hotel. Staff was very friendly and helpful. Food was excellent. Spacious room and huge bathroom, comfortable beds. No noise from other rooms nor from outside. Walking distance to tourist main streets. We didn’t have time to enjoy all the facilities that the hotel offers such as the pool, the gym and the spa.

There was a misunderstanding with booking.com as I thought I selected a rate that included the breakfast, however I was told that it would be an extra charge. We didn’t add the breakfast. We were disappointed about that.

The hotel is as good as expected for a Regent Hotel. The great added value is Yina from the concierge. She helped us a lot to make our stay perfect. Any day good advices for tours, restaurants and any little need. She really gives her best to exceed the guests' expectations. I wish there was a Yina in every hotel :)

Services, including restaurants and bars, closing a bit to early for western standards.

Service, breakfast, location

Loved the indoor pool and gym facilities. The staff were very friendly. Breakfast was nice. The hotel atmosphere was lovely, especially having the piano player in the lobby. We ordered some drinks in the evening and were surprised to receive a lovely platter of veg sticks, nuts and chocolate. Nice touch! Also was nice to get a knock on the door and were delivered some apples.

The price was a little high I believe. When I booked I selected two adults and one child and I added breakfast. So when I paid I expected I was paying for all three of us. But on check in I was surprised I had to pay for extra bed and the extra breakfast. The rooms could do with a modern renovation, it didn't match the downstairs vibe in my opinion.

location, facilities, helpful crew, cleanliness, quiet rooms, concierge. Ms. Yina Wang at the Concierge was very very helpful. check-in and Check-out process took only a few minutes. she must be recognized for her sincere efforts in helping the guests.

breakfast could be better for a 5 star hotel

Very good place to stay.

Most value for money 5 star hotel along the prime Wangfujing district. Enjoyed upgrade to suite. Classic luxury decor with comfy beds. Exceptional concierge service! Helped carry luggage to nearest subway station. Convenient transit to Capital Airport via subway and Airport Express line.

nil

property was very clean and tidy and the staff members were extremely professional and would do anything to make your stay more enjoyable

no comment

a high class hotel

nothing

wonderful location with the subway station practically at its front door. great view and service.

interior kind of old-school

very good service

lovely room, good facilities, paying attention to the details amazing breakfast, good food in general helpful staff

Wifi didn't really work some language barriers if you only speak English

location

air conditioner, food and bedding

Friendly professional staff and warm services

The property is old but under well-maintenance, overall is above expectation.

location

breakfast area, too many kids running, and staff seems cannot handle too many people at same time.

central

dated interior

The facilities

The room was a little bit noisy at night so I didn’t sleep so well