The Bed

Some Noise

The location is near a really good local Hawkers food markets where we had breakfast everyday. Yum! The rooms were spacious enough for three of us. The room was quiet and the air conditioner was really good. The WiFi was quite good. The hotel is near Havelock MRT so it made it really easy to get around Singapore by MRT and bus. The MRT is the best way to get to the airport. Taxi's are too expensive in Singapore compared to the rest of Asia. Staff at the hotel were friendly and helpful.

The carpet is looking tired and the furniture comes out of the 1970's. Some people might like this and call it retro.

Location was good, beds were comfortable,

The room is out dated, carpets were filthy, almost didn't want to take my shoes off, for the price we paid rm 1,000+ I feel it could do better, the rooms of course looks very presentable online, but when you get there it's a whole different story, toilet was reasonable clean and dated, but the room tells a whole different story, TV doesn't work, the network cable was broken so no TV in room, carpet is in bad shape, needs cleaning or better yet changed! The furnitures are all dated and old looking. Overall not worth the money. The only good thing about this hotel is that it offers 3 single beds as there were 3 of us travelling. A

Near MRT, bus station . Easy to take both of them visit any where with only 1 bus.

The lobby of floor has not fresh smell.

all things

nothing

good location

the room has strong sense of mold and humid. not comfortable.

Room 614, bathroom door lock cannot lock Clean: most of the facility very old, a bit dirty

This was by far the worst hotel I have ever booked. This is my first ever review and I don't even know where to begin. The carpet grossly stained, mold in the bathrooms and you could certainly see it had not been properly cleaned in a long time, lamp shades askew, walls smashed in, curtains ripped, didn't dare sit on the chairs because of the stains. We left the property and checked into a far superior hotel. I requested a refund and contacted Booking.com who said within 24 hours one way or another we would be refunded. Sent booking.com pictures, contacted customer service several times as other than a short message stating "refund was denied" there was no further follow-up. We have been travelling extensively throughout the world over the last 6 years, using booking.com and this is the first time customer service has been lacking and a hotel has not lived up to its reviews. I wasn't expecting the Ritz but I certainly wasn't expecting a dive and that's what this hotel is. I would never recommend this hotel to anyone friend or foe. Save your money, don't stay here. Spending the night outside would be far superior than spending even a minute in the New Cape Inn