The spa area is fantastic, the perfect activity for the whole day. The choice and quality of the restaurant is impressive, the service attentive. The room was comfortable and the right size.

Unfortunately, the traffic on the road in front of the hotel had increased during years, the noise of the cars echoed into the room and made the outdoor pool less pleasant by now. Also unfortunately, our room (No 227) was separated from the room next door by only one door with no soundproofing, and even soft conversation could be heard through it. The shower and hand wash drains did not absorb the water at a sufficient speed, so that, for example, we were standing in 4-5 centimetres of water while showering...

The staff of the hotel are the best. Confortabile beds and sound proof was very good.

When I send back the fish because it was raw, nobody come to apologise or offer any complimentary drinks. When my 4 years son fel down in front of the reception and had an injury that we had to take him to the hospital. The reception didn't even want to call the ambulance, they didn't do anything, sitting behind the desk and looking at us how we were cleaning our son's blood. Didn't even bring an emergency kit, nothing. I had to tell them to call the ambulance. They did had any training for such situations. Again, nobody even bothered to ask how he is or offer to send a taxi for us, nothing. You would expect this things from a 5 stars Hotel, but unfortunately, in my opinion is a overrated 5 stars.

food :)

an outdoor pool (the biggest) is closed due to saving money on heating. a 5 star hotel shouldn’t do that.

Amazing spa, experience kitchen, professional staff.

Had a lovely stay at Spirit Hotel, at last! The spa was among the most comprehensive and luxurious one I have ever experienced! Both dinner and breakfast were great, the room I got had a nice balcony. The staff was very helpful and attentive.

It was far from the train station. No tea & coffee making facilities in the room (however, they would quickly deliver a kettle to the room).

All was very good but only beds were unconfortable.

ComfY bed - too hard

Perfect hotel in every way! Food during breakfast and dinner is amazing and truly loving up to a 5 star standards. The staff is super friendly and welcoming. Spa area is world class.

Rooms are little old fashioned but the hotel already started extensive renovations.

Evrithing

Sauna

Excellent choice and quality of food. Excellent spa and gym facilities. Nice and friendly staff although many did not speak English.

Quite a few staff couldn't speak English. Location - 2.5 hours from Budapest Airport and taxi cost about £200 each way so expensive to get to.

We had a lovely stay again at Spirit hotel. Food is great and the variety is exceptional, the spa area with many different pools (we absolutely loved the hot water pool outdoors), saunas, ice chamber, gym, etc. is phenomenal. Our grand room was spacious, and the bedding was comfortable. The bathroom was big and well equipped as well—it also had a bidet. Most of the staff is very helpful and kind.

WiFi was sometimes nonexistent – we couldn’t connect to the network, which was a huge deal for us as we had to work while we were there. Some of the staff can be rather unfriendly. The ventilation in our bathroom did not work, so it was very humid after we took a shower.

i liked everything.We spent unbelievably nice day in this hotel.Level is too high.Breakfast and dinner was GREAT

liked everything

spa dinner

Huge spa, big variety of food for breakfast and dinner. Nice staff and programs - extended pool opening hours with live music until 10 pm was great:)

Great hotel, great staff, great spa, great food. Absolutly top services. I think, I never experienced this kind of service. I apprecieted. I will definitely come back.

The prices are quite high, almost 1000€ for a couple for 2 and a half day stay are an amount, but the prices correspond to the quality of services. I was surprised, some of the staff members did not speak any word in english or german, but I see positively they at least always tried. I would suggest you either stop using russian as a 4th language (after hungarian, english and german), or you start using slovak language instead.