Very nice beach

Ever been charged for housekeeping? We now have

Place was Beautiful and spotless

Property and beach.

Parking.

the view and the room

The staff at the West Bay Club was exceptionally kind and professional. The food and beverages offered were delicious, especially the plentiful breakfast! It is a beautiful gem of a resort, tucked away from the crowded commercial area of Grace Bay but close enough to access the stores and restaurants there by bike or on foot.

The pull out couch in our suite was very uncomfortable and some of the upholstery on the furniture, bed linens and towels were stained. Everything was clean, but needing to be refreshed.

Everything! The front desk staff were so helpful! The wait staff was even better. They took care of our every need.

Nothing, my expectations were blown away!

great small, quiet resort with a beautiful pool and gorgeous beach. probably best for people who are looking low key, as this resort is far from the main strip. it only has one restaurant, you’ll likely need a rental car or cabs.

breakfast was great--loved the omelet options and the fresh fruit in particular. The staff is amazing and very friendly. It was very nice to be able to get iced tea and the staff remembered that we liked iced tea instead of coffee. Very personalized experience. The lunch and dinner options were ok--would like to have a wider variety and some lower cost options; the servings were huge and we often couldn't finish everything. Drinks were very generous but almost too much alcohol at times--maybe lower the prices and put in a bit less alcohol; The room and resort overall were very nice. Special shout out to some of the amazing staff including Roshana, Roosevelt, Petrona, Jose, Robert, Kaveen, Lorenzo and Chef Nadine. The staff who brought the towels and water at night were wonderful! So kind and respectful--they rang the doorbell! Wonderful snorkeling at the reef nearby!!

Would have been nice to have a shuttle to town and to/from the airport as most high end resorts do that. In addition, the drivers to and from the airport were deceptive. We were told price was 11.50 each way from airport but going to the resort our driver told us it was 16 per person and going back to the airport our driver told us we had to pay him in cash until I showed him on our final resort checkout receipt that the return fare had already been charged to our account. Very SHADY!! Our room was very nice as mentioned, but the box springs on one side of the bed were broken and that made for an uncomfortable sleep at times. It would be nice to have a small shop or store at the resort as the grocery in town requires taking a taxi. Overall, this is an excellent resort but it is quiet (which we wanted) and away from the hustle and bustle. With the limited restaurant options, you have to pay to go anywhere and that really adds to the price of the vacation.