The People were very kind

There were no late night concessions available....( chips cookies ect... there are no phones in the rooms to call the front desk

The location to the beach was amazing. We were able to walk to several restaurants and others were a short taxi ride away. The on-site restaurant and bar were also a plus. We never felt crowded or the hustle and bustle of larger resorts.

The location right on Grace Bay Beach was excellent! We could walk right out on the beach from the hotel and virtually ALL hotels with direct access to the beach would cost 3 to 6X as much, especially with the beach chairs and umbrellas that are included. The AC, fridge, & microwave worked well. The restaurant next door (not part of the hotel) provides excellent candlelight dining on the beach which is a memorable experience of ocean waves and sunset, and the food is outstanding!

There is no breakfast or lunch, but the restaurant next door will graciously accommodate but you must pay for each meal separately. The main office closes in the evening and if you arrive late at night as we did from the Casino, it's dark and we were met by an unsavory character begging us for money in the parking lot, nothing happened but it was unsettling. We reserved an ocean view but only 1 room has a clear ocean view and the rest are partial at best. Some of the ground floor areas have a smell of sewage at times which is a HUGE turn off. The main shopping "Salt Mill" is more than a mile away and is too far in the hot sun to walk.

This location is right alongside the more expensive and inclusive resorts on the beach. Chairs, tables and umbrellas are included on the beach, in some places you would have to pay for these. Towels are also included. No price gouging, water bottles are included and more are provided for guests if they ask at no charge. This seemed to be the most affordable option for this prime beachfront location. The staff were wonderful, very friendly and helpful. This is not as upscale as the competition but it's great for those who want this location at a more affordable price. Highly recommended for a wedding destination. The ceremony was at sunset and the bride and groom got some wonderful pictures with this setting. For the reception, the food was provided by the restaurant adjacent to the hotel. Hors d'oeuvres were passed to start including conch empanadas which were excellent. There were tents for a seated meal afterward. It was a full service buffet and there was a beach barbeque. The food was all delicious. The servers were not shy with distribution from the open bar.

The swimming area is somewhat restrictive, there are boating services that come in and out right next to the swim area and this is distracting as there are many boating trips. The AC worked but it was older. It was loud and I experienced feeling too hot and too cold while sleeping as it would shut on and off during the night. The bed was not very comfortable. There is a porch on the first floor room where we stayed but it faced directly at a walkway where other guests would come and go and the cleaning staff would be working. It was not an area that we wanted to use anyway since we could not feel any breeze where we were.

Restaurant on site and beach area.

The TV never worked

location

The location was right on the beach

The cockroaches in the room and the morning staff at the Bay Bistro were very rude. The showers are very outdated.

Great location on Grace Bay Beach. Loved the umbrellas and the beach chair. Two bottles of water given every day. Staff was friendly and helpful. Restaurant on site (Bay Bistro) - good value and delicious food!