Everything perfect

Hotel is silent and comfortable. Very well located in Cukurambar.

New renovation is lil bir problematic. Old rooms were better.

Firstly. Generally it was ok. The fact that the double bed is in two parts is incredibly uncomfortable. I suggest you consider this issue.

Although I have made my reservation from booking.com, they have cancelled my reservation without any reason. After our talk with the reservation desk, they asked me to pay in order to reserve the room again.

norhing

extremely rude staff...they couldn't solve problem with Booking.com and they refused to help us. They didnt accept us to stay. It was disaster. especially way of talking and rudeness

clean, location and facilities

food

Location , friendly staff , 5 star

cleanliness and ambience of the room

staff was not friendly ..

Friendly staff Well-equipped gym Spa with a huge pool Beauty services in the spa Well-priced massages Spacious room with huge window-front with birds-view over the city's skyline Location with many restaurants nearby Directly adjacent to the KORU hospital and in the vicinit of several other private hospitals VERY good price:quality ratio Huge safety box for no extra cost A taxi is always waiting right in front of the hotel

The inside of the sauna (the wood where people are sitting/lying on) does not seem to be cleaned in a any regular fashion. The massage rooms often had a bad smell coming from the en-suite toiletts, apparently due to cloaked-up pipes. The hotel has a few floors with conference and meeting rooms. When there is such an event, the elevators became very busy and going up and down to/from my room on high floor became time-consuming. A massage is always strictly 50min. It is possible to plolong it only by another 50min. Not possible to prolong it for less than 50min even if the masseuse is actually available to do so. Not possible to charge coffee & tea to the room's bill.

view

service quality and facilities become worst from last time that I stay there.

clean

view

Nice warm swimming pool. Wonderful breakfast. Very good fitness gym. Excellent location with good restaurants close by.

Air conditioner was not very powerful. Luckily it wasn't hot time of year. Staff was not very fluent in English, but helpful.