Mooi hotel vlakbij V&A Waterfront, goede kamers, fantastisch ontbijt. Zeer vriendelijk personeel.

Niets

فندق كبير وجميل بدأت به رحلتي وختمتها؛ يتكون من عدة مباني أجملها طبعًا (A Block) لوجود المولد الكهربائي به؛ وقد أكرموني فعلاً بتسكيني فيه في المرتين.. لا أدري حقيقةً كيف سيكون الوضع لولا تعاونهم معي؛ فالكهرباء تقطع عدة مرات في اليوم، فلا نكاد نشعر بها قبل أن يشتغل المولد. توجّست- في الواقع- أثناء الحجز من كونه كان سجنًا سابقًا؛ ولكن لم يكن لذلك أي أثرٍ سلبي، بل بالعكس؛ الجديقة الخلفية تشرح الخاطر ومنها تصل إلى الواجهة البحرية في غضون دقائق سيرًا على الأقدام؛ وما إن تهبط السلالم حتى تجد الإكواريوم والباص السياحي أمامك مباشرةً. الإفطار كان جميلاً ومتنوعًا، والطاقم لطيف ومرح للغاية. أما موظفو الاستقبال فعلى الرغم من انشغالهم الدائم إلا أنهم كانوا في قمة اللطف والتعاون وعلى رأسهم الجميلة (Evelyn Mimmis) التي أغدقت علينا بكرمها ولطفها ورسائلها الترحيبية. ومن حسن الحظ أنها كانت موجودة عند المغادرة؛ فودعتنا بابتسامةٍ لا تنسى.. وكلماتها الرقيقة لا تزال ترنُّ في أذني تطلب منّا تكرار الزيارة!!

لا شيء على الإطلاق.. هي مجرد اقتراحات ليكون الأفضل أفضلاً: * أن يكون المولد في جميع المباني ريثما تحل مشكلة الكهرباء؛ لأنني أخشى إن عدت ألا تكون إيفيلين موجودة وألا أحظى بغرفة في المبنى A * أن يتم وضع عتبة على باب الحمام- أكرمكم الله- أو على المروش، تمنع تسرب المياه إلى الغرفة.

Great location. Great breakfast.

Our ground floor room was close to the main lobby - it would be noisy sometimes with people outside near the hotel entrance and lobby area

Location was good. Staff were friendly.

The glass bathrooms take some getting used to.

The location, price, facilities and genuinely attentive staff make this THE perfect place to stay with a group. The easy walk to the V&A Waterfront, the AMAZINGLY helpful staff, clean and secure environment are highlights. I also like the fact that this is a training center for the hospitality industry and there are many young folks at the front desk and throughout the property who are eager to assist and learn. Since 2001, I have benefited from bring groups to the Breakwater and it was always a good move.

Part of this was my fault, but at check-in it would be helpful for the front desk staff to ask if it is a group vs individuals registering. I should have directly told members of my delegation to WAIT before trying to check in (but we arrived late, and folks were tired). The logistics of check in lasted way too long and could have been simplified had I spoken to the manager first.

Location, close to waterfront, shops, restaurants Great view Stayed in Jr Suite in newer building

The location and the setting is great. Staff very helpful.

Room was a bit shabby, aircon was broken and they tried to fix it - eventually moved rooms. When I was leaving I saw new people who were staying in the room trying to fix it so the hotel had not fixed it and rented the room out again - not good.

The room was actually two rooms, so my teenage daughter was super thrilled to have her own private space. The location of the hotel is excellent, too.

We've stayed in other Protea hotels and they all had a sign in the breakfast room not to put croissants in the toaster machine, because it will start a fire. This hotel didn't - and guess what - guests were putting the croissants in the machine and starting fires. The breakfast room staff was chill every time it happened, obviously a common occurrence. Why don't they just put up the sign??? Overall the staff in the breakfast room was too unbothered for my liking, like the tea / coffee coming after we've already finished, nobody really trying a little harder, etc.