Garden is amazing.

The safe never got fixed in my room, so I had to carry my valuables with me at all times.

Very nice staff , who can not do a lot in terms of noise limitation...

The location is very noisy, just next to night market with concerts all night. Very far, unfortunately,to the resting place that is advertised

The staff are all fantastic and always very friendly and helpful.

The whole place needs a make-over. There are missing tiles in the pool, and the rooms look like they haven't had any type of maintenance since they were first built. A real disappointment to check into.

quiet place , friendly staffs and good services!

If someone like to stay over 6feet tall, you should better book for deluxe room ! the rest are fine ..

Nice and clean room with comfortable bed, Aircon working well, Nice Staff and willing to help, Nice swimming pool to chill Not far the night market and other restaurant Access to private beach

Gym was not working, Understanding problem with some staff

Lovely resort with very friendly and nice people. Especially the lady who serves the breakfast buffet and lunch. We gave her a souvenir from Holland to thank her for her kindness. The resort is beautiful; straight out of a fairytale. It's just as beautiful as in the pictures. We loved it. The location is a bit further away from beaches and town, but with a taxi shuttle you can be somewhere in 5-10 minutes. So that's perfect! The upside is that the resort is very quiet. So we enjoyed a great rest. Definitely go to Kai Bae Beach, it's beautiful and not crowded at all. Almost the whole beach was ours alone. The Tree Top Adventure Park was also great. A lot of monkeys in the jungle and great ziplines. We loved it here ❤️❤️

Nothing

Everything. . The pool was lovely . Needed it in hot temperatures. Staff were great nothing to much trouble, and extremely helpful

The Restaurant wasn't brilliant Breakfast was fine. I think the air con unit was leaking water into the wardrobe. Got the impression that the place was just getting back running after covid

The beach was in our opinion the best on the island - 10 minute walk from the hotel. The pool was beautiful, the gardens immaculate (I have stayed in 5* hotels that didn’t have gardens as nice) the breakfast was good. The room a good size and was cleaned daily. Restaurants and bars 10/15 minute walk in either direction after leaving the hotel.

Bathrooms need updating although they are clean. Our back door had some holes in it that let mosquitoes into the room, the gym is poorly equipped and needs updating, otherwise pretty perfect hotel for the price. Take plenty of repellent, I have lots of mosquito bites.

calm and clean. like in the pictures

Nice location and pool. Room a bit outdated but still comfy except the big spider in the bathroom. But what do you expect on a tropical island.

the gym was more like a stowing chamber. nothing worked.

Beautiful gardens, lovely pool area, clean and comfortable room, helpful and kind staff.

The rooms a little dated but very clean and great value for money.

Beautiful surroundings, grounds well maintained, free water daily, quiet area, nice terrace to sit. Rooms very big and comfortable. Great AC.

Overpriced breakfast. A bit far from beach and not enough beach shuttle times. Hard bed but pillows were nice and soft.

A lovely resort and restaurants all around. Quite but close to everything. Shuttle bus to the beach, baht bus at door

Nice and afordable good value for money.

Really helpful staff. Good breakfast. Nice pool. Good central and quiet location. Motorbikes available to rent from the hotel.

Building at rear of the resort where the gym is located is a mess, needs cleaning up. Not enough reclining sun loungers around the pool.

Beautiful and quiet resort with friendly staff. The room was very spacious and had a nice view into the garden.

Breakfast could be improved by adding some more Western breakfast options and by ensuring that the warm dishes stay warm the whole time.

Large and clean bed.

There were a lot of Russians drinking until very late in the restaurant with very loud music. The staff didn’t speak English. Breakfast was very basic. We had issues with the shower - there was no hot water - and the door handle was broken. They fixed the door but not the shower so we had to go to sleep without a shower the first night. We left the following morning and we didn’t even get an apology.

very friendly helpful staff clean and tidy lovely place to stay great breakfast

the only issue was the spa was not open but this was only due to only opening a few weeks ago after Covid and is being revamped but everything else was perfect

Very peaceful place with nice garden and pool area, superfriendly staff, good breakfast, close to good seafood restauransts

Closed bar at the swimming pool, closed spa, no restaurant... maybe temporarily? but better make sure before you book if you need those facilities.

The pool at the resort was very nice, and always at the right temperature. It was very well-maintained (in general, all the property's landscaping was well maintained) and the hot tub was clean too, though it could have definitely been hotter. The bed as well was nice. It was large and also clean, and the room we had opened up to a small porch area that was really cute and looked out into the gardening / landscaping within the property. Also, it was nice that the resort worked with a motorbike rental company to get us a reliable motorbike where we didn't feel like we may be screwed-over with the price and potentially not receive our Baht down-payment for the bike rental. The cost is also very reasonable, but it explains the issues listed in what I did not like.

The location doesn't look bad at first, but there's the issue of beach accessibility. To reach the nearest beach, you need to walk north to Klong Prao, and take a very suspect public access bridge over a swampy area will trash and falling-over facades of walls. It would have been so much better to just have direct beach access where we were staying. Other beaches required a motorbike to get to, which we ended up using, but then again it would have been better to start with beach access at Klong Prao, Kai Bae, or White Sands Beach and then motorbike from any of those locations. Also, the bathroom was just eh. Had pests, had a barely functioning shower leaving the floor damp and wooden posts for the shower walls which were not stable, and was a bit dingy with few places to put toiletries. The biggest disappointment, though, was the breakfast. Our "Traditional Thai" breakfast ended up looking like what a Comfort Inn / Motel 6 would imagine a "Traditional Thai" breakfast to be, with machine-made nespresso coffee and vanilla yogurt, as well as undercooked hot dogs and omelettes. Sure, there was fried rice and white rice, along with Thai Entrees, but I'm eating breakfast, not lunch or dinner, and my only options are badly done American breakfast foods and Thai Dinners? Come on. Seriously? It really was a big disappointment.

looks great, nice garden/pool and breakfast area.

it would be good if there was shadow in the Amal playground for the kids.

Beautiful place, great sw pool and garden, transfer to the beach (we never used it, as there's a beautiful and empty beach max 10min by walk- visit that (follow the sign Koh Chang Seafood- by the way, they have fireshow every night at 19.00)). Very helpful and sweet staff.

Most of chears near sw pool are old and broken, most of possibilities on the territory are not used and old. Maybe its after lockdown. But we saw that they are renovating step by step, so visit them, bring the money so they can make this place perfect again :)

The location, the nature, peace and quiet of the place. Rooms are perfect for comfortable stay.

The shuttle took me to the White Sand Beach, but forgot to bring me back afterwards.