ずっと泊まってみたかったホテルで、サービスも良かったです。 プールもあったことを忘れていましたが水着はレンタルがあるので思い立ったら直ぐ入れます！ 景色も良い場所だったため大変満足しました。

バーは毎日営業しててほしかったです‪( ; ᴗ ; )‬

広蔵市場まで徒歩圏内で東大門も目の前でロケーションがよかった。スタッフの対応もよかった。

ない

駅がすぐ側で東大門の景色が目の前ですロケーションがよかったです。

前回宿泊したソウルのホテルはスリッパや部屋着があったので、確認せずに伺ってしまったのも悪かったですが困ってしまいました。 レセプションが列になっておらず 並んでいるつもりでもどんどん横から入ってくる方々がいて待ち時間がかなりありました。ポールなど立てて列が分かるようにした方が良いと思います。

Location is perfect

Air con noise is so loud. I can't sleep well. Also the smell of leather finish, I am not sure how it is so strong in the room. Overall experience in the hotel room was not that good.

Breakfast was fantastic, with a huge variety of choices. And the warm food was of very high quality.

Having to leave the room key to borrow an umbrella made me think that the hotel doesn't trust its guests.

The staff are all very helpful especially the concierge.

Everything is very good except I got the room at the end of the hallway when I specifically made a request during booking asking for a room near elevator

Positive / Advantages : - Big & Nice Pool - Very good location - Abundance of Amenities - Excellent Service - Professional and Nice Staff

Negative / Disadvantages : - Nothing, everything was perfect

Nothing, everything was nice.

Staff amazing, facilities great, location amazing , services great!

The carpet didn't look clean.

Everything was good specially the breakfast

I didnt like the bed it wasn’t comfortable at all

Very comfortable and ease of communicating in English. Indoor pool was very useful when it rained the entire day.

Slight feedback, the shower head holder was loose and we had to hold it during entire stay. the door which leads to the train station was closed quite early and we hadn’t been able to use it in the evening.

The reception staff were super supportive. Kate, The lady ar The reception was excepcional. I felt super comfortable in this hotel.

cleanliness hospitality location

room tv not working couldn’t call room service from the room phone

Excellent buffet breakfast to suit all tastes. Good executive lounge. Excellent views. Excellent location. Apart from all the places to see in Dongdaemun itself, the train station is accessible via the hotel elevator. Super helpful and friendly staff. Maintaining a 5 star hotel in Seoul would be pretty hard work. JW Marriott does a pretty good job of it.

Minor problems with bathroom fittings (loose shower head and door not sealing). Lack of a power point on one side of the bed.

Great Breakfast. Great Location & Nice Executive lounge

The beds were very good. 2 good sized double beds. Soft but very good support. I don’t feel it when my partner turns in the middle of the night.

Furniture is a bit old. House keeping could do better.

I have stayed at JW Marriot before and returned due to its location in Seoul. I plan to return soon. The hotel's scent is very nice.

staff

needs some post Covid work. wonderful pool shower nit clean. The design flaw of not having any capacity for natural ventilation means that the chlorine in the pool is corroding everything and there is a lot of rust.

The luxurious feel, friendly and well trained staff, great location and restaurants within the property

There was nothing that we didn’t like about the property?