Breakfast was one of the better experiences I have had at a Holiday Inn Express. Having bacon available almost every day was a home run for me.

Cleaning maids REALLY need to turn on the shower and sink when they clean to see if they are draining properly. The shower in my room was completely clogged with a huge slimy ball of hair that I had to dig out before I could use the shower. Then the knob to turn the shower on was so loose that I thought it would just fall off while the shower was running. An extra 30 seconds of effort by the maids could have avoided this inconvenience.

Immaculate rooms, excellent staff. Everything you could possibly need for a comfortable stay. This is our number one choice when staying in Brantford . The staff are friendly and knowledgeable. Very helpful, and communicate with confidence.

They were fully booked on our next visit. Time for an expansion !!!

Very proper and nice staff

The place was conveniently located by a freeway easy access, safe, clean, good breakfast with decent selections.

The only thing I can say is that air conditioner in our room sounded a little like a tractor, noise level a bit too high for my liking.

Everything was excellent

Na

Stains on the toilet seat. Na

Good location near highways and very comfortable bed and bedding.

Shower could be more clean to be perfect.

ok

The location of the hotel was perfect. It's right off the main highway and close to Brantford's major arterial streets. If you are looking to access the town or any surrounding routes elsewhere, this hotel is very well located for this purpose.

There was a surprise service charge of $75 on my credit card from the hotel, which they are dodging inquiries about. It's not the worst fee in the world but avoiding discussion on it feels underhanded.

beautiful, clean, very quite. it was just perfect

n/a

Clean and comfortable room, good service and location. Would definitely return to this place.

There was not a single aspect of our stay that was unpleasant

Hot water

Nice and clean room, friendly staff easy check in.

N/a

Breakfast met all my needs. Room was spotless.

Explain the requirement for a security deposit in advance. It was charged to my visa and I am expecting that the $75 will be refunded. This could result in being a hassle and inconvenience.

Nice clean and comfortable.

No hot tub/jacuzzi

We traveled there for a basketball tournament for our kid's team along with other team members and their families and we had a great time. Rooms were exceptionally clean, we enjoyed the free breakfast buffet and the staff were very friendly and accommodating. We utilized the large sitting area near the front lobby alot for hanging out with our team as a large group and it was a great, comfortable "hang out" spot during our stay. Overall it was a nice stay and the kids (and parents) were happy. Fast food places were within walking distance to the hotel which was convenient as well.

Pool was a lot smaller than expected but we made do with it.