The hotel location was good. All the staff, from the front desk to the night shift bar area and rest of them were incredibly politel and very helpful. The rooms were very spacious and had comfortable beds. I had the Nile River view and it was incredible.

The breakfast was very bad. The selection was poor. The food was stale and cold. Even the juice selection was poor. I would say the worst buffet breakfast I had before. Another dissapointment is that we booked a taxi from hotel to airport for 5 people via front desk of hotel. They sent a 4 seater instead of a big mini van. The taxi driver tried to overcharge even thou this was a recommendation via the hotel.

Beautiful spot along the Nile. They upgraded us to a nicer room since our room was not quite ready (even though we were early) for no extra charge. Breakfast buffet was very good. All the staff were friendly and helpful. Pool was nice and grounds were well kept.

Only provided two bottles of drinking water per day. Not enough in the hot climate. Wifi was only in the lobby. One of the restaurants was closed but the main one and an Italian one were operating and were good.

Great staff, great service and pool amazing

The gym is very all and some machines not working, maybe is time to renew the gym....

The hospitality of the staff, specially Ali Musa and his team, the h.k ehab and room servis and pool gr hagar and the food was so nice we loved Egypt luxor

Nothing

location right on the Nile, walking distance from sights and restaurants, good service, affordable drinks and great pool location

The breakfast was very average! How ever location is perfect! Staff is friendly and nice! Good view of the Nile

The hotel has a very large pool and lots of facilities (bars, restaurants, shops, cafés). The view of the Nile and surrounding countryside on the West Bank is stunning at sunset. There's also very nice gardens. It's in a good location (5 minute drive from Luxor Train Station) the room had access to a large shared balcony and also had a nice bathtub and shower.

The room could have benefited from more accessible electrical outlets.

Food and drink expensive but still cheaper than most hotels

Pool area and the Nile view room was great

I had not been told there is additional 12% service charge and 14% VAT. The dinner offered does not include any kind of drinks not even water.

Everything in the hotel is great G.R and Mr haitham the g.m of the hotel was so gentle and helpful

No thing

Wonderful staff! Front desk were always available and helpful. Pool staff went out of there way tobe accommodating..Said and room cleaning staff were fantastic . Great breakfast too..Abrahim was always getting us coffee and juice.

My room was upgraded to the Nile view and it was spectacular,Thanks to Hagar for that ,she made sure I was comfortable. All the receptionists were polite and ready to help .. the porters too . Clean and big bathrooms even at the lobby area. The pools are giving 🥰.I only did breakfast once cos of all my activities. The location is great too. I got so much value than what I paid for .Thank you to the entire team of Pyramisa Isis Hotel Luxor, definitely coming back !

Nothing . Everything was great.

they gave us higher floor as we requested. quite at night. Good sunset view from balcony. two swimming pools ;)

cafe next to Nile river (inside hotel property) has two menus for Egyptian (normal price) and for foreigner which is doubled prices. Hope don’t scam on people who come and stay at the hotel in future.

Plenty of options for the buffet breakfast, excellent location with scenery views at the Nile river and comfy beds. The room service goes above and beyond to make guests happy. My family and myself enjoyed our stay in Pyramisa hotel Luxor.

The only restaurant lady server during breakfast who was supposed to remove dishes and/ or doing general cleaning at the restaurant.

river frontage

really outdated and in bad condition. the worst breakfast I’ve ever had

The staffs were very helpful and accommodative. They provide me an upgrade as well as allowed a late check out due to my flight time. Thanks a lot.

Location was good, the pool was deep and clean

Hotel was tired, breakfast, not so great options as most were pretty tasteless, bathroom was dated and crusty bits could be seen.

The location and view from the window were magnificent and well worth it. The staff were friendly and helpful to the extreme. The rooms were clean, the beds were excellent, and the facilities were in good condition.

There weren't many food options, however, and the ones that were there weren't great, just good enough to keep going. We also had a bit of trouble with staff being a bit too insistent at times, and the music from the bar kept us up at night a couple of times.

This property is exceptional and the staff as well as the front desk are highly professional and very responsive to our requests including Miss Donia, she was highly professional.

nothing

View of the Nile, nice pool and the view.

A little too old building

Excellent location situated by the Nile, we're You could observe the buzz of the boats crossing from one side to the other. A old fashion hotel that has had better days. That could do with a bit of refurbishment and care.

Restaurant: - Not a brilhant menu, same day in, day out. - I something ran out, they weren't prepared to cater again (ie fresh falafel at Breakfast). Curtain room, hanging off of its rail. No Internet in the rooms and restaurant, only in the main entry.

Good location

Hotel is filthy. Rooms are dirty, there was hair on the floor and in the bed. The main carpet in the hallway looked like it had not been vacuumed in years. I estimate that during Covid much or all of the cleaning staff was let go and they really have not made any improvements since. The WiFi did not work. There was some jackhammering work going on from 5pm to 6pm. We made arrangements through the hotel for a car to take us to the airport and agreed on the price. When we got up in the morning and went to the front desk...no car. There was a taxi outside who wanted to charge us 4X the price we agreed with the hotel. We had to negotiate to 1.5X the price we agreed with the hotel and the hotel staff stood there outside with us and the taxi driver and did not even try to help with the negotiation. Will not ever return to this hotel and recommend that anyone else wait a while to see if things improve.

the staff is polite, they try to help but is nothing to do because the hotel is very very old

very old hotel, dirty, overpriced