The staff were super friendly.I want to mention Rosario and Vanessa at reception and Jeremy,Santos,Jorje,Erickson and Juan-both of them-in the dining room.Breakfast was excellent and the room was clean,comfortable and serviced daily....Sleep quality was perfect.

I liked everything about this hotel.

Spacious and comfortable. Good breakfast.

We found the room a little too warm and would have appreciated an air conditioner. We opened the window but then had noise.

The room was clean, comfortable and modern. Lovely breakfast and room service. Staff were helpful and friendly. A nice slice of luxury.

Some of the facilities are a bit outdated such as the pool.

The room was wonderful, very big, with great view to the upper part of the city. Staff was very helpful and polite. Hotel location is great, 2 minutes walk from plaza San Francisco, 3 minutes walk from plaza Murillo. They also gave me the room at 8am, which was very important after a long flight. They also open the breakfast buffer very early in the morning (4am), which is very important for guests who have to go on a trip or have an early flight.

However, breakfast was poor. No vegetables, no cheese (unless you specifically ask for it), you cannot cut the bread yourself, you have to ask the waiter to do it for you (maybe because of the Covid19 which has long ago passed from all the world except for Bolivia). Also they charged me 7bs for a glass of milk for preparing coffee in my room, unheard of!

Great central location and walking distance to city center. large variety of breakfast as well as extended breakfast hours from 4:30am onwards

water quality

The hotel is right in the center of the action. We were there during Carnaval and it was great.

Location excellent. Room and bathroom were very large

nothing

Location to have a walk in the city center. Pool was nice, but felt like we were in the 1990’s ;). Nice reception staff and airport transfer organization.

Really poor sound insulation of the room, from the other room (the 2 communication doors between the two rooms weren’t close!), and from the city (could hear the cars all night long). The breakfast was cheap for a so say 5 stars hotel, pancakes were dry, we didn’t have a lot of choices, no on demand service to have a fresh cooked breakfast. The fitness facilities were poor, no well described on the website. Even if the pool was nice. Our stay was disappointing, we stayed to other 4 stars hotels in La Paz, and there were much better, for a cheaper price. We had expected a better experience booking a 5 stars for this price…