Location was very convenient. Staff was very friendly and helpful,

Can't say there was anything I didn't like.

Overall, the experience was very pleasant and check on very easy which is very appreciated after a long journey either by bus or by plane.

Sometimes the internet was a little difficult but eventually problems were solved. It may not have been necessarily the hotel's fault.

Me gustó que fuera tranquilo en cuestión de ruido, las habitaciones tenían muy buen espacio a comparación de otros hoteles a los que he ido y su comida del restaurante es buena

En el pasillo 7 olía todo a marihuana y las camas no eran cómodas, reportamos la situación del olor pero no hicieron nada, las almohadas eran duras y las cobijas parecían sábanas

Nada

Me sacaron teniendo reservación

Me encanto

We arrived to Hotel Brasilia exhausted and with a ton of luggage and a toddler in tow. A porter came to us outside and helped us with our luggage. Check-in was easy. The room was beautiful and so so comfortable for our exhausted selves. The view was great. We requested a suite so we could have a room to be in while our toddler napped. It worked out perfectly. We ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly courteous and helpful. We selected the hotel because of its proximity to the Central del Norte to catch a bus in the morning, and I didn't expect it, but a porter helped us carry all our luggage the 6-minute walk to the station at 6:00 in the morning!

Very convenient to North bus station. Nice restaurant and ber, attentive and friendly staff. Room was comfy and good size.

Would like a coffee maker in room.

I am recovering from a broken hip and use a cane and sometimes walking is painful. Staff helped me get my suitcase down the stairs to the sidewalk and then proceeded to walk with the suitcase to the bus terminal. This was an amazing help to me and a step above and beyond.

Street noise from the highway was a sleep disturbing factor, solved by putting on the air-conditioner which provided "white noise."