The convenience of the restaurants inside the hotel and next door. It was nice and comfortable.

The check in time was super late. I had to wait for the cleaners to finish with my room way past check in time. And my room still smelled like sardines.

I liked the guards, they were very friendly at doing their jobs

The time when no water in the restroom

Ok

I like the facility

Check in was at 3 p.m. Finally got to check in at 4:30 p.m. stood in line for awhile. Rooms weren't ready. Check out was at 12 p.m the following day. Didn't get compensated for anything. No apologies whatsoever. I understand that staff was working under pressure with trying to help every guest. They should have made a line for check in, reservations, and check out.

Didn't have breakfast service was good facility was clean Wanted

Wanted pool side area but wasn't able to get that side Waterpark was closed

good service and courteous staff

laundry room is not working

The hotel was nice it has a gym and department store attached to it. We loved the accessibility of the hotel to local stores, cafes and restaurant and its in the main avenue where all the branded stores are at. The price is very reasonable too. The staff we're very helpful and accommodating since our flight came in very early they allowed us to check in before the check in time. We will surely come back in this hotel again.

The aircon in our room was not that cold but it was ok

Friendly service with smiles. Excellent combination of room and breakfast offer. Also happy to know that restaurant manager is from my island and that opportunities are open to Micronesians to serve key role on your staff.

Sitting stool in room 2527 need repaired or replaced. Floor in room is marked and need repaui

It was time away from home with the family. Staff was attentive to our needs.

The room was badly depicted on site. Didn't get what was advertised

The area is perfect if you are a high end brand shopper because the DFS and designer brands shops are just meters away. There are also several restaurants that are so near to the hotel.

House cleaning is terrible. They do not clean your room unless you request for it. But even if they clean it, it is not as clean as I expected it. Moreover, it takes them hours to clean it. If you are a coffee drinker, you need to put an eye to the stock because they don't refill.

it was close to the shopping centers and walking distance to the beach

the waterpark is closed. we were looking forward to using the facilities