For our family this was the most perfect hotel ever, from the moment we arrived we felt like we were in heaven. Nothing was too much trouble for the staff, the room was amazingly cold which considering the record breaking temperatures was a miracle, we all found the beds to be really comfy and the location is wonderfully quiet with AMAZING views

Room was beautiful, facilities amazing and very peaceful. The view is fantastic and a cute little town nearby is walkable for dinner options. Staff were really lovely and they even made us up a little takeaway breakfast as our flight was very early.

Nothing!

The Staff are warm and friendly. The attention to detail to ensure you are comfortable and thoroughly enjoy your stay was exceptional. Everything was spot on. Nothing seemed too much trouble. The quality of the food was excellent and the breakfasts in particular were a delight. A perfect stay. Thank you

That we had to go home. The level of hospitality and friendliness of all the staff was exceptional.

The stay at the hotel was bliss. As soon as we arrived the staff couldn’t do enough to help us. We completed the cookery class and enjoyed every minute. Pure relaxation and the views were amazing. The hotel itself was totally charming.

Nothing

staff excellent

too far from Sorrento, taxis v expensive to Sorrento

location is just perfect if you want to visit Sorrento and also Positano, Amalfi. Hotel is old but renovated, doesn’t feel like out of date, views were breathtaking. They have wonderful staff, ladies at the reception were super attentive and kind, answered all our questions, helped book restaurants and gave lots of recommendations about the places to visit and where to eat, booked tours and guided us to those that have reasonable prices. in the property they have animals like horses and donkeys, which was very interesting for our toddler. Hotel food was great, breakfast was excellent same as dinner with different menus, special days with authentic cuisine, pizza nights. And the room was beautiful and very clean, always fresh towels, room was cleaned twice a day. We just enjoyed our stay and didn’t want to leave at all. The check out was super smooth and easy, we had to leave early in the morning and they prepared us breakfast, with fresh fruits, coffee, so much food that we couldn’t even eat half of it.

everything was great

This is a beautiful hotel in a stunning location, the views over the sea and towards Vesuvius are just incredible. Very quiet, spacious and comfortable rooms with large newly renovated bathrooms. A great chef who would prepare requested meals for our fussy children, and the food on the menu was fantastic. The staff were wonderful, very friendly and helpful.

1. We booked a room with a bath as we have young children but on arrival, we discovered that all their bathrooms had been recently renovated, and they had removed every single bath. Getting my children into a shower is a bit of a struggle say the least! I probably wouldn’t have booked this hotel, knowing that they didn’t have a bath when other hotels were available with baths. 2. The restaurant was fantastic, but the lights were incredibly bright, and they were unable to dim them. They had the ability to dim them, but it appears that non-dimmable lightbulbs had been put into the lights. It felt as if we are floodlit every evening! We ended up asking them to switch half the lights off when we were the only ones. 3. It was very very warm in the bedrooms, and when I reported that the air-conditioning wasn’t working, I was told that the hotel’s air-conditioning had not yet been switched on, as (in April) it was still getting cold at night. They had a choice between heating or air conditioning, and had decided on heating. This meant that the rooms were uncomfortably warm at night, registering 35 C on the thermostat. The only solution was to sleep with the French windows open, which I wasn’t comfortable with given that I, a woman, was sharing a bedroom with my little girl and the French windows, open straight onto one of the hotels terraces, which anyone could access. I do expect better control over the temperature of my bedroom in a hotel of this caliber. However, the hotel, as a whole was truly delightful and the staff with very friendly and brilliant with our children so I would book there again, just maybe not between seasons!

The location between Amalfi coast and the Bay of Naples with breathtaking views is extraordinary. The hotel complex is also very peaceful and beautifully arranged. Highlight are the 2 donkeys and 2 horses kept nearby, which are very friendly.