Safe property, nice modern rooms in a great location and staff answered the phone promptly when we hit a check-in snag and were very helpful.

Check-in was a complicated process and the correct booking code wasn't easily accessible. Took too long and the touch screen was pretty unresponsive

Very beautiful Spanish style house with tall ceilings, great location and comfortable beds.

The drain in one is the showers was clogged so water drained very slowly. The other shower was a bit old. Both could be improved but still not bad

Great location. Walkable to Las Ramblas & Sagrada Familia. Lots of cafes, restaurants & convenience shops. Near the park for running. Safe neighbourhood. Check in process was smooth & the extra keycard option is a great idea. Cupboard in bathroom was useful for toiletries. Staff tried their best to be helpful when we highlighted issues.

Photos aren’t a good representation of the actual size. In general, everything was smaller & more cramped than expected. Tiny elevator (accessed by a few steps) and tiny staircase (though spacious once you have come down from either Tower at Sagrada Familia). Washing machine didn’t rinse well (the staff offered to send someone to check but we didn’t accept as we would be out). So a manual rinse cycle had to be run after every load. No clothes drying rack provided (not everyone likes to use a dryer). Dishwasher rack was rusty & needed to be replaced (the staff offered to send over a replacement but again we declined as it’s not our role to act as their property manager). No cupboards or storage or hanging space in the master bedroom. Not even a hook on the wall. The only place for clothes is in the 2nd bedroom. Top bunk in 2nd bedroom had a safety rail that is lower than the mattress. Safety issue as the occupant could fall off in their sleep. Again, we highlighted this to staff. Bathroom (of which there’s only one despite 2 bathrooms being shown in the photos) lacks space to hang towels for more than 1 person. We had to hang towels over the dining table chairs. The 2 levels in the bathroom were also poorly designed & a safety issue with no hand rail available. Shower cubicle very tiny & no place for toiletries in the cubicle. Aircon worked well but there was a “filter cleaning message” on the display and a musty smell when it was turned off. Television only has local channels & most of those were not accessible due to poor signal. Honestly it felt like we were doing the work of the property manager by staying there & giving them a list of all the things that needed fixing or improving. Most of these could have been remedied with a simple inspection between bookings so that future guests aren’t inconvenienced and can actually enjoy the amenities which they have paid for.

Location is really good There's a small elevator Kitchen is well equipped

Not very clean

Very good and fast communication with the Hotel.

nice neighborhood. friendly staff member

the rooftop was closed. the pictures were staged a lot, it looks way smaller once you arrive. the check in is very complicated since you have to check in all guests by passport again, even though you did it a couple of times online before.

Location was great for what we wanted. It was in the middle of all of the sites and we could walk to them all. The apartment was wonderful. Very large and well appointed for what you need traveling. There’s a bonus roof deck too. Definitely worth it and recommend!

We were a bit confused by the apartment number but a quick call clarified.

the location was great and the apartment felt spacious

ran out of hot water for a family of 5 and the kitchen requires some repairs