Breakfast was excellent , due to covid no buffet but table service very good. Room was good size, fantastic bath and shower. Location excellent for town local restaurants and walks along the river. Will definitely go back

bathroom could have been cleaner ( around the toilet area)

Location

I was surprised we had to pay extra to extend checkout by 1 hour. We will be staying in Henley-on-Thames fairly frequently over the next few years but will try somewhere else.

Dreadful light in both of our rooms to apply make up

As above

The room was amazing Great location

Evening meal selection was quite limited Reception staff were great, at times the restaurant staff could have been a tiny bit more attentive

Unique, full of character

Nothing

Great location, large stylish room with comfortable bed and high quality linen.

The bathroom was smelly and had a drain problem; there were no chairs in the large bedroom other than one at the desk; the restaurant had three unavailable dishes from what is a standard menu and one of those was part of an offer the hotel promotes.

The staff, receptionist in particular, could not have been more helpful in moving us to a more suitable room. The bed was comfortable. The courtyard and dining room are attractive spaces. The location is very good.

The rooms are dreary rather than minimalist. The furniture is not good quality and is scuffed. The lavatory in our room was not at all clean.

Beautiful features, elegant and interesting. Great shower and bath fantastic location

To pay for parking and our room had no view

Safexparking, welcoming professional staff. Very comfortable bed.

The Bathroom was amazing, would come for longer next time as we would have liked to have experienced the restaurant

The bed was weird as I had the mattress and a step Also said was river view but didn't

Good location for a wedding we were attending, room was nice and comfortable

After being checked in we went to our room, only to find another couple were already in our room Reception did manage to give us another room however being heavily pregnant and all the stairs (no lift) it wasn't ideal going back and forth!

Check in was fine and fairly efficient. Breakfast was good.

The room was dark and quite dingy although it was quiet as I asked. The toilet was disgusting....brown stuff on inside base that looked like it needed a really good scrub and disinfecting. A bottle of water in the room would have been nice. There were spiders. I woke up with a small one on my arm.

Breakfast was very good especially the English breakfast and all cooked perfectly.

Difficult getting into the shower as bath was very high and no handle. My husband found it difficult so I didn’t bother, having mobility problem.

Lovely room, clean, luxury toiletries, good selection of teas and coffee in the room. Biscuits provided and an added bonus of chocolates on arrival. The location for Henley is excellent and there is plenty on offer for dining out and having a drink. Very good breakfast with a good selection of hot and cold food. Lovely fluffy towels in the bathroom which is always a bonus.

I cannot think of anything negative.

Breakfast!

Parking

great building, best location and fantastic breakfast.

room not exceptionally clean and didn’t like not being in the hotel. had a room in the courtyard, not as luxurious for the price. car park was very tight.

room was lovely and quiet, as requested, decorated nicely, with a good mattress and good amount of space. location is superb.

at this price point, expectations are higher and the room was off in a few areas; 1) Lighting. dreadful…no lit area in either the bedroom or the bathroom bright enough to do makeup. 2) Finish - exposed paint and plaster from light switch replacements, sloppy plasterwork on some covering up, bath plug chains screwed into tiles with a Phillips screw, wardrobe light switches that don’t work ( had to take the bulb out to switch it off), leaky bath tap…just not care / attention to detail 3) Definitely felt understaffed. used the bar 4 times in our stay and had to find someone to serve every time.

Good central location

Parking is currently not in use. Bedroom was so noisy, could hear people in the bar until very late. Strange layout to room with bathroom up an entire set of stairs.

Room was beautiful Free upgrade Great location

The traffic getting into Henley was a nightmare

Excellent breakfast, and very helpful staff.

Very high charge for parking car, and long wait for it to be returned to us after booking a time.

location and bistro

No plugs by the side of the bed. No plugs by mirrors. Sofa uncomfortable. batteries not working in remotes. Hearing on way too hot, bedroom was boiling. slippers too small for men. No access to water where coffee machine is downstairs. No tv where bath tubs are. all in all lots of little things that made it annoying and made you have to constantly walk around looking for plugs or water for coffee machine etc. wouldn’t stay in that room again. was disappointed as was for a special occasion and would have slept better in premier inn.

We only had breakfast on one occasion as we were made to feel unwelcome by the breakfast manager. We had not booked it but were told on check in it was just a matter of going to the breakfast room and having it Ann it would be added to the bill which was fine. The manager made a big dramatic scene of looking for our name and said “You VILL have to pay for it in a strong German accent” we were told to sit at any table and she walked off. When she then came to take our order I asked for 1 Tea and 1 coffee - she said you need to help yourself in an annoyed way! Made to feel like 2nd class citizens as other next to us weee as well. My kippers ere nearly raw and our neighbours said their breakfast was cold and it looked uncooked!

Breakfast was shocking and our room was not refreshed despite us being out from 09.30 till 15.45 and we were told we were next! I explained we weee going to have a lie down to relax and the room would be available again at 18.00 and the head housekeeper said she would do it here self. When we returned at 20.00 it had not been done. No loo roll, damp towels and no tissues left.

Was a lovely hotel .and staff lovely and the reception staff so nice anything you asked them you needed they get. Really enjoyed .a lovely place to stay