the properties and facilities are actually good for the price we paid. And when we had a disfunction AC , we got help asap which I really liked about the staffs.

there is nothing that I didn’t like. it was good for the money paid.

very loud in weekends because our room was just on the side of bars and restaurants. overall was ok to stay there.

Our hotel had a plumbing problem and we were moved to another property managed by the same people. Amber, the manager was superb and the new property was an upgrade (for no additional cost) but at a slightly less convenient location, since we chose Bed & Chic to be closest to the cruise terminal.

There was no breakfast option at the new location, but that will probably be changing. Also, the room rates are higher there than Bed & Chic (although we didn’t have to pay the difference).

Great communication for self check in with clear instructions. Lovely homely touches around the hotel. Great decor. Very clean and modern.

no reception no internet very rude staff

noise old property bad staff

Super nice interior, spacious, the rooms are equipped soooo well, coffee corners on each floor

Nothing

Location was perfect

Cleaning of the room must be ordered separately. No extra fee.

good location

some troubles during check in in Automat ( no physical reception )

Location was really good, on a walking distance to everywhere.

Loud noise under windows.. There was lot of pubs and teracces with people who hanged there until half morning

the staff and the location of hotel were great.the bed and pillows were so comfortable.

the wifi in the room on first floor was really bad. we had almost no internet.

The location was good as it is in proximity of all amenities. The beds were very comfy. Good security features from outside.

The location was very noisy. As if the front side of the hotel was located in a back alley with rubbish bins. Local bar owners are emptying their glass containers in the middle of the night. The hotel was quite noisy from the inside as well, there was a lot of shuffling of furniture going on just after midnight on the 3rd floor on at least 2 of the 4 nights I stayed there. You hear other people talking too. No free parking either, close by there are parking garages, the best rate I could find was €15,50 per day, but the hotel could have given a good deal or at least a suggestion where would have been best to park.

Location is great, close to the Canteras beach. The room was fine with a decently large fridge. The staff was very kind and the checkin/checkout was simple.

One of the windows was not possible to close completely meaning it was bit more noisy than it should. But this wasn't a big deal.

Great location: very close to Las Canteras beach, Santa Catalina park and bus terminal. Sunny rooftop terrace and super friendly staff!

Some noise from the bar downstairs during weekends.

clean, good location

noises in the night, difficult to fall in sleep; the screen window in the bathroom is thin, feels a bit insecure

The modern stylish design of the hotel rooms on the pictures.

Unfortunately we got a noisy room and it was nearly impossible to sleep at night as there is a very busy bar downstairs which was crowded with party people. During our stay there were not many guests residing in the hotel. Rooms to the more quieter side were not occupied. Hotel staff should provide these rooms as a preferred option for residing guests. As there was no reception on duty we had not the chance to change to room.

Everything

Nothing to complain