The reception employees were helpful and very kind, specially (name: Belal). Thank you all

The room was clean, quiet and great for what we needed. Bed was super comfy and the bathroom was spacious. A/C was super cold! The staff were all really wonderful and very accommodating for our visit. Construction caused an issue with getting there from the tram but not the staff's fault. We paid for breakfast on 2 of the days and it was delicious. Water/juice/milk provided along with an assortment of hot & cold options and various breads/pastries. We really enjoyed our stay and would stay at other Ibis hotels. The staff was really wonderful and very professional and delightful!

We didn't have anything to complain about.

Staff were very nice and helpful.

The room was tiny, when you opened the bathroom door it blocked access to half the room. Also the sink was very shallow, and the tap was very low so it made it impossible to get any water into the kettle in the room and make tea or coffee. It also had no instructions in the room on how to dial the front desk.

fantastic service from Tania and her colleagues. easy access to our room. the location was fantastic, despite the roadworks.

everything was great

very clean

The staff was excellent, polite, helpfull, simply great,

everyone was great. the room and location were great. it was an easy check in & check out

The room was really quite small, awkward to get around the window when it was open.

Friendly, helpful staff, lifesaving elevator 🙂, very nice, comfortable bathroom.

Little room for luggage and clothes.

The lady at the reception (I think her name is Danya) was very interested and smiling. She gave us a room with a view without paying extra for our room type. He took extra care of my daughter. She informed us about the places we can visit about the city. Rooms were very clean and spacious.

it’s close to center

it’s too small and not convenient for children to go with small stairs, room smell was very bad. it too much expensive for 2 nights. I won’t recommend to afford and it’s not worth.

The room was clean and big enough. The staff was always helpful and also gave us tips for the Kings Day. I also had a special request regarding invoices. This was handled perfectly fine, but took a few days.

Staff was very friendly

Beds and pillows weren't very comfortable

exactly what I expected

could have been cheaper/more centrally located

400 euros per night for this hotel??? Never again!!!

location

small room

nothing

it wasn’t clean. The sheets were dirty, the shower on the Room was too small and water will come out everywhere on the floor, the stairs to go up the room we’re too narrow and there was no breakfast.

The staff was so wonderful; accommodating, helpful and kind. The location was great too. We walked to markets, restaurants, pubs, and museums easily.

There really isn't much to dislike. The value for the accommodation is very good.

This was a great hotel. Staff was extremely helpful and nice. They offer to hold your bags if you arrive early, but we got lucky, and our room was ready. It's close to a lot of things (Museums, Parks, Rembrandt Square, Albert Cuyp Market, Heineken Experience etc.) Plus, both the tram and the metro are super close too. There is laundry right around the corner and the supermarket is maybe a 5 min walk.

The only complaint I have is that the beds were a little hard for my liking but that doesn't mean others won't find them comfortable!

Great location and all the necessary facilities were provided.

N/A

Staff was very kind and helpful. Room was clean. Location is a bit far for walking to the centrum but there was tram stop in front of the hotel. Therefore, we didn’t face any problem. Everything was good and it is a preferable hotel.

The location was quite good and the staff at reception were very helpful and gratious.

Manager in the café took pride in talking loudly with and over the staff with no much consideration for the guests in the room. At 7 o'clock in the morning. Also I would've preferred normal pillows instead of cushions.

The checkin - they upgraded me so I can check in early. Was extremely helpful in my situation.

The shower cabin is a bit too small and I am an average-sized guy.

The staff were all friendly, helpful and polite. They were also knowledgable about the district and gave me good advice on getting around town.

I wish they had had better blinds or curtains to block the morning light.