Superb service from all the staff - all exceptionally friendly and helpful, particularly as my wife has mobility issues and uses a wheelchair.

Very good breakfast

Check in process is very slow

The staff,location. Staff very friendly and keen to be as helpful as possible. Lovely quiet setting in beautiful gardens.

Outdoor pool not open but really nothing to dislike.

Location

Rooms in poor condition despite impressive common areas.

this is an old place with rich history

not in center

Fabulous location set In beautiful gardens but within an easy drive (or c. 20 min walk) to the town. Excellent service from everyone who helped us.

The property is a little dated in places.

Amazing gardens

Very helpful, friendly staff. Excellent location and amenities.

Everything was exceptional

The staff were very friendly and helpful. The room was large, with a lovely view and very comfortable, kept at a perfect ambient temperature. The bathroom had a separate room for the toilet. The breakfast was extensive, with everything you could want and more if you asked for it. Exploring the hotel was a pleasure, as it is like a small Stately Home with dozens of charming, hidden areas between the different wings and separate gardens, a wooded area of hillside, golf facilities and a spa.

Well the wooden floor of the bedroom was a bit creaky in parts, but now I'm struggling to find anything else I didn't like. The walk into the centre, across the footbridge and along the riverside cafes and restaurants, might be a little far for some at 15 to 20 minutes, but we like walking, so enjoyed it.

All was good and of a high quality.

Quiet in the middle of the city in a garden setting. History

The feeling of being in place were history took place

NA

Everything! The staff,the food, the room, gardens!

Nothing!

Absolutely loved 😍 the old home and history of the lovers. Loads of history and pictures to get a good idea of exactly what led up to the tragedy that unfolded. Lovely rooms with pictures of them all over.

It rained a lot, and we could not take a walk on the spectacular gardens. Next time.

lovely garden, breakfast and dinner amazing

spa closed at 7 pm so we could not use it

Beautiful property and very accommodating staff. They allowed us to stay extra due to a friend feeling ill. Wish we had more time to enjoy the spa. Gardens were a highlight.

Wifi was weak.

lovely old palace close to centre of Coimbra - 5 mins by car lovely gardens great restaurant- enjoyed an excellent dinner with good, friendly and efficient service

needs attention to lots of little details to belong in 5 star category. The architecture in public rooms is exquisite- the decor in some was not complete and did not live up-to the surroundings- these rooms need some love, style and investment