Room clean, small, but as pictured. 3min walk to Shinjuku-gyoemmae station and convenience stores. Staff were all lovely and helpful, lending us umbrellas. There is a laundromat across the street.

decent for solo traveller . had good ventilation and close to stations

had a lot of hairs on the bed.

safe, clean and comfortable

no space to put luggage for big family.

The bathroom was nice and spacious.

The rooms were a little bit small but i guess it’s normal in japan.

The ventilation was bad. Never clean up the room and never provide water

It was a last-minute booking for this hotel and mistook the booking as "Japanese resident" (we are foreigner) so the price was different from the website (maybe we didn't read the discount campaign thoroughly). The location was good and close to the Shinjuku-Gyommae Garden, but we'd like notify you smth. If you're staying at the family room, you'll have to walk another 1 minute distance to another building since the room is not in the main building. The staff were nice, the receptionist gave us a bottle of water and the other staff took us to the hotel room and explained everything. They lent us umbrellas too. They were indeed strict about the check out time (check out more than 10 a.m. will be charged). We'd say the room was ok.

Clean and functional. Felt better than a 2 star hotel. Very helpful staff at check in. Stored our bags with no trouble. Close to metro station.

Felt a little like a bunker with concrete walls. A little pricey for 2 star hotel.

Location was convenient for using the metro you will likely use the Marunochi line a lot. Konbini were nearby for quick food access. Staff was helpful and friendly. It's fairly good for busy bodies who hardly stay in the room.

The room was probably not suited for 3 people to fit comfortably so keep that in mind depending on your group size. I feel like the room/bedding could have been cleaner but it was okay since we were hardly in there anyway. The heating with the AC was awkwardly positioned and made a more noise than we would have liked.

The location was wonderful, close to the Shinjuku nightlife but on a quiet street. The staff was very nice and helpful and check-out/check-out went quick. The bathroom with Japanese multi function was great!!

Location was great! Lots of dining options nearby. Metro station very close. Can walk to Shinjuku Station. Updated and modern room

Easy checking in and out of the accommodation, the reception staff was very helpful and could speak a little bit of English. The location was great was quiet around the neighborhood but was still very central to Shinjuku.

Location, complete.

close to metro station

there is no bathroom sink.

Large room for Tokyo, extra large bathroom as it was accessible for wheel chairs as well. quite, very good location for my needs

No WIFI included, had a single room, invited a friend over for 2h to have a chat an a beer but they right away called us that it this cost an extra 3000yen for a night. i don't understand that somebody who does not stay for the night needs to pay 3000 yen. Never ever had that in 30 years of staying in hotels.