Very spacious & clean room, excellent location (centric but couldnt hear street noise at all), very good breakfast; amazing staff helped me with everything I needed

nothing, will stay again

Close to the city center sights.

- The area is sketchy (many homeless people, especially at night) - The hotel is loud, you can hear everything from the hallways and from the night clubs - The water pressure in the shower and toilet is very low - The facilities are dated

Great location if you're looking for a hotel in the city center.

One day there was heavy rain. The window didn’t close properly so my clothes which was near the window got wet. I had to do laundry to get them dried up and ready to pack. I felt that the hotel should’ve offered a free laundry service seeing that the faulty window was their responsibility.

The location of the hotel, the food in the restaurant was great.

I guess front desk needs more smiles, while you are checking.

The rooms and common areas were very clean, had free secure parking and the staff had excellent customer service

Nothing

Neighborhood

everything was perfect

The rooms are big, clean and comfy.

The wifi doesn't work There is no airport shuttle.. This was one of the reasons I picked this hotel. They offered taxi for 320 pesos.. Instead i got a Didi for half that. The staff is a little too serious, need to be a little more friendly.

modern building. very comfortable room. good price. the maid was very kind helped us out with a problem.

front desk staff very unfriendly and not helpful at all.

close to center

Very good location, big bedroom, good wifi and tv, very clean, the soap has à fantastic smell

Some guest are very loud, the last night some youngsters stayed in the corridor laughing till 4 am. I called the réception twice, the guy tried his best but they just hid from him.

Good location, large room.

Peephole on door could not be seen through, which we only realised when a man knocked on the door twice around 10.30pm one night, while my wife was in the room alone, she called the reception to report the issue and asked for a check by security. The following morning we asked that the video footage was checked and they reported to us that the man had allegedly been delivering towels and had knocked on the wrong door, no apology was given. We have stayed at this hotel on several occasions, but following the lack of care and no apology given for the disturbing incident for my wife, we will not be staying here again unfortunately.

How very clean the room was and the location of the hotel

N/A

The consume of Hot water was very limited

Location. Excellent breakfast. Nice bathroom. Late Check-out.

Nothing.

location and price unbeatable

nothing I didn’t like

friendly competent staff

the breakfast was too expensive.

I have stayed here before. I liked the decor, the housekeeping, and security. The room was spacious and comfortable. The location was great, quick walking distance to the historic center and light rail.

Nothing to complain about.