The hotel is very modern, clean and has comfortable beds. It is close to the railway station, shops and the airport.

We called reception to book a taxi which was registered to the wrong location by the staff and they did not follow up to confirm the pick-up location. It was only when we called 30 minutes before to confirm the booking that they refused the taxi service as it was outside the area served. This was very disappointing and caused us delays. Also, the air quality in the room was poor due to too many air fresheners.

The staff were polite and always available. The buffet dinner was really good, particularly for the vegetarian dishes.

The bathrooms were not really clean. The shower partitions were a bit dirty and looked old. The restaurant seats weren't properly cleaned except for the lunch/bfast/dinner times. There is also no coordination between the cafe and the restaurant (you can't expect them to bring any stuff from cafe to the restaurant where you have proper seating) Comparing with Taj Vivanta, rooms are overpriced.

Very nice Hotel, staff and room fantastic!

Breakfast should be more international

Clean. Bright modern rooms. Very good restaurant

Coffee should be better

Good is not good enough !

The buffet spread was very good with a lot of varieties.. My kid's taste was also taken care of. The spa service was also relaxing.. The housekeeping cleaned the rooms regularly. Complimentary desserts made our stay special.

There was no kids pool and no area for the kids to play. The restaurent Afghan grill was very expensive and the menu was limited.

Breakfast spread was good but the attitude of the chef was bad. On the last day of my stay (4nights), I wanted to thank and congratulate him and his staff for the BF and dinner, he shouted on top of his voice saying “IWILL NOT COME, what does he want?” in Tamil. That did not go down when on the last day. (14/10/2022).

Attitude of Chef.

Very nice staffs and ambiance. Service. Neat and clean