Breakfast was good, staff worked hard to serve everyone, checkout was quick

The bedroom was very small and the double bed filled the room leaving no space to put our two suitcases, one cabin case and one medium case, a single bed would be better suited to the room size, the sheets were bobbly, the small TV had a gang plug extension wound round the curtain pole, no bed side tables or side lamps, we only stayed one night but given the lack of space a week would be impossible

Location was good, bed comfortable.

The swimming pool was shabby and didn't seem too clean. This was disappointing as it was a major reason for choosing this property.

Location - really couldnt have any been better, seconds from the town centre, no need for car. Pool - facilities looked a bit tired but didnt try out. Breakfast very good, lots of choice and well cooked. Parking on site (narrow entrance looks daunting but actually wasnt.)

Building a bit tired looking in places, worn carpet, dusty, housekeeping missed us out - had to ask for new towels and make our own bed. Shower unreliable (prob due to low water pressure), kettle cable too short- had to boil on floor as not long enough to reach to table top - bit dangerous. TV very small, poor sound, no BBC1 channel at all. No orientation guide in room (ie local eateries, places to visit, local information, house rules etc). Bed sheets didnt fit bed and came off too easily.

:)

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Great stay overall, exceptional breakfast, the room was great, staff very friendly, couldn't ask for more.

Nothing of note

Hosts & staff were great 👍

Couldn't be happier with our stay. Hay on Wye is an amazing beautiful village and Seven Stars was just as amazing. The staff were friendly and did everything to make our stay memorable. And the breakfast was delicious! Will definitely be staying again.

The only thing was that I forgot all about the swimming pool facilities and hadn't packed anything! As for our stay everything was perfect!

Great host, Di, very down to earth and fun character. Stayed in room 1 which was great for the dog. Free parking complete bonus, pool altho didn’t use this time.

Had to bang door shut to bedroom and shower was a little poor possibly low pressure?