staff is very friendly and commun spaces make you feel comfortable. Playing guitar around a good fire… what else?

nothing

Amazing onsen, can be booked to use privately. Big comfy beds, great little touches - they really have thought of everything! We had the most amazing stay & would definitely recommend.

Ear plugs are needed as sound travels quite easily in the property

very friendly staff, beautiful area

Location for hiking and public transport, friendly and helpful staff.

Great location. Hotel has everything you might need to rent for your active holiday and day out in the mountains.

no tea making facilities in the room. You have to go down to the canteen for this and sometimes queue for the kettle.

the building design was kind of interesting, I love the room that has the fireplace.

I didn’t know that I had to make my own meal. it was fun but even for people who could read the “how to do” it’s still very ambiguous.

Really lovely space overall, with good rooms, nice onsen, nice staff.

Bit pricey, and seemed more like a nice hostel than what I expected for a ryokan

I love everything about this property. Onsen and all the facilities are on point 💯 The host is very kind and helpful 😊😊 Definitely will come back for longer stay. love love love love ❤️

Comfortable rooms, nice communal areas to lounge, beautiful open air outdoor onsen bath, lovely guided night trek to Zengorono falls, and they kindly sent us to the bus terminal as it was raining the next morning.

Receptionist was very friendly and nice, onsen is comfortable and traditional, the interior of the place was amazing and we loved the simple yet sufficient design :)

Nothing actually - it was great for the price.

From the start, when we were greeted enthusiastically by Nami-san, we knew we had found one of our favorite guesthouses. Our corner room with a bath, sitting room and bedroom with two comfy beds fit our needs exactly. As avid cross country skiers, we were thrilled to find loads of great trails. You can also book snowshoe treks with the guesthouse. And, to clarify, you can walk to several restaurants or buy some food at the guesthouse raicho the (instant soup/rice/etc.) to make in the kitchen. The guesthouse also has a coffeeshop with locally roasted coffee beans and four different homemade cakes.

The only thing we didn't like was having to leave.

Everything! Guesthouse Raicho was a truly wonderful place. The staff were kind and friendly, always happy to help with any question one had, the location was excellent, the facilities excellent. The guided snowshoe tours were also amazing fun, exciting and generally superb. I loved discovering Norikura Kogen, but I also really enjoyed getting to know the different members of staff too. My Japanese is still improving slowly, but (a) excellent English was spoken if need be, but also (b) the staff were very kind in helping me improve my Japanese. I definitely want to come back :)

Nothing at all. I have no complaints at all!

Special vibe, clean and cosy, strong sustainability sense. Onsen located on site.

Outdoor onsen is excellent, room is spacious n clean, common areas are warm n comfortable.

Location is a bit long especially walking in the snow with big luggage

The staff was super super helpful and friendly. Our heater and kotatsu weren’t working and they fixed/changed immediately. They also gave us good hiking tips and made reservations for dinner. The outdoor onsen was also incredible! It was just amazing to experience the onsen surrounded by snow, nature and open sky!

The bedroom was a little cold but the heater and kotatsu helped a lot.

Well equipped, love how peaceful the surroundings are and the onsen was fantastic! It’s very rustic and charming. Read some reviews about the lack of food, but honestly it’s not at all an issue for me cos i just brought along some simple groceries / pre-packed food - the kitchen is very well equipped!

Nothing

Very nice large room with good amenities. Great communal kitchen and lounge. Good breakfast bagels. Great private indoor and outdoor onsens. A terrific base to see Zengorono Falls, which are stunning in winter.

The accomodation is great. It does not have a restaurant but you can buy some simple ready made food here (like noodles) and order bagels for breakfast. Nearby we had excellent meals at Irodori. Abbey Road was also very good for a meal.

great stars, onsen, great hiking on the doorstep, Cosy communal area! would definitely recommend!

A bit chilly in the room at night but ok under lots of blankets.

Onsen is bookable so you can have exclusive use of it for your own family which is great. Super good value for money too. Facilities are all very clean and tidy, receptionist is very nice and helpful, even willing to stay a bit late and wait for our check-in.