Location, pool, restaurants in surrounding area

Greeter was 30 mins late to check us in and the door lock was faulty. Decor was dated and needs redecorating

The location is very walkable to many tourist attractions and close to lots of great restaurants. The room is spacious and comfortable for 3-4 people. Mostly everything is available for guests to feel like they are staying in a home.

We were given the wrong room upon arrival. We settled down and opened our belongings when a person from the facility opened the door using her key and walked into our room to inform us. We only had minutes to pack everything up and move since the room's actual guests were arriving downstairs. The employee did informally offer us a free dinner for the incident but we didn't take it. Though we understand that mistakes can be made sometimes and are not at all angry, the situation left a bad feeling for us throughout our stay. Also, we assumed that the facility comes with AC since most of them are but this facility doesn't, and the room can get quite hot, especially at night and in the bathroom. It did mention on the amenities that they have fans (lots of them), but we just didn't expect them to not have an AC unit.

Situation and property

Some Amazon packages in the closet or under bed Not enough sheets for the convertible couch

The pool, hot tub, sauna, washer and dryer, full kitchen, and location.

It was 85 degrees in the room our entire stay. We had to sleep with windows and door open, but then we couldn’t sleep with the noise. The beds were extremely uncomfortable and the couch isn’t a true pull out bed. The price was outrageous. They raised the price 4 times the usual price due to an event. We paid 1089$ for the most 2 worst nights of sleep I’ve ever had. The parking garage was a nightmare for a truck. If you have an suv or truck plan on parking and not using your vehicle. You can’t get out if someone is behind you. The actual residents in the building also clearly do not like the people using the rooms for vacation. So many rude comments. The door to the room is also junk and has to be locked with a key even when your inside. Lastly the human poop in the alley was the highlight of the trip. These little city kids were excited for their big city adventure and they got the whole experience. The room would have been fine if I paid 150$ a night, but I paid hotel prices for a terrible stay.

Centrally located, walking distance to attractions. Lots of restaurants to choose from. Secure parking. Useful kitchenette. Comfy main bed. Good wifi.

Air conditioning unit wasn't so effective in hot weather. Could have better pillows for the sofa bed.

Arriving just a few minutes ahead of schedule and having to wait to be let in. I text to let him know I was there at the rental at 3:55. He text back at 4 letting me know he was running behind and it took over 10 minutes to get in. Don’t ask a guest to be prompt and then be late. I walked to the rental with luggage. It was a humid day. My fellow travel was spent by this time. The person even confirmed the time with me a few days prior. Low point of rental.

Place was quiet during late hours. Strict entry ways for security. Pool and hot tub was available.

Host didn’t come on time and made us wait 10 min. Beds were uncomfortable and made me feel itchy. Room was super hot and needs a new ac.

it was close to a lot of great things

I didn’t feel safe around the area at night

The location was very convenient and within walking distance of everywhere we had planned to go. The size and kitchen appliances had everything we needed and made our stay very convenient.

The vanity cubbard was unhinged and the towel rack looked like the screw was going to come off.

Love the location, a good distance from the space needle and Pike Place Market. Bed was very comfy and unit was very clean. Liked that the parking garage is gated, and has security making rounds fairly often. The unit was well-decorated and very clean.

Location

Location. Being downtown Seattle was extremely noisy. So unfortunately you take the good with the bad. Got condo for the Location. Didn't realize how noisy downtown is.

Hot tub Gym was nice

Direct contact to host was not possible

location

spendy , value to tax burden

The person met up with me in a timely manner. Location was in walking distance to many of Seattle's popular attractions. Common areas clean and well manicured.

No wash cloths in the rooms. Asked multiple times for them at beginning of trip and never received them. Underneath the bed were dust bunnies and used carpet squares. The mattress and a pillowcase had what appeared to be blood spots on them. So, now that I think about it, I doubt that the sheets were cleaned. Ugh. Cleanings staff was very rude and attempted to enter the room without knocking on checkout day. Said, checkout is at 10am, you better call Vacasa or they will charge you extra. Bed was not level and gave me a headache. Fan unit in room was inadequate. Door jam looked like someone broke into the room. The kitchen items were labeled but things were not where they were supposed to be.

The place was well stocked and mostly clean. Location was convenient to Pike Place Market and Seattle Center, and garage parking was consistently available, as advertised. (Parking spaces were small though)

The bedsheet had a big tear right in the middle and the pillow case was frayed and tattered. It was ridiculously visible and obvious. The pillow case had red-brown colored stains (that I hope were makeup). Unbelievable that you can rent out a place with sheets and pillow cases in that condition. (I have photos that I can share if anyone wants proof) I would have started a load of towels before I left, but the detergent container was empty when I arrived. It would have also been nice to have a box of facial tissues. The checkin process was like a treasure hunt. As the rental approaches, each day you're given one more piece of information on how to checkin and get into the rental, up until the very day of checkin. And you have to set up a meeting with their Ambassador to get the keys/fobs. I would have liked to have received ALL the information I needed a few days before, so I can organize my travel information as this was my third city on this trip. And I would have liked to have set the appointment to meet your Ambassador several days in advance, instead of the night before or the day of. Once the start date arrived, I was traveling all day from early morning and don't have time to be trying to contact someone and set up an appointment. What a hassle. The service charges are ridiculously high and buried in the fine print. The rental was advertised at one price, but the total charge was actually 75% higher than the price advertised on the web page. An additional 47.8% service charge? Another additional 20.83% service charge? The cleaning charge and taxes were understandable, but the additional service charges just seem like a sneaky way to get more money.

*It was clean. *It was centrally located.

*Staff not accommodating nor helpful. *No place to store luggage prior to check in or after checking out. It really is unacceptable to tote your luggage through the streets for 3-4 hours. *Very poor communication between staff--one would tell me something, another something different. Did not return call about late check out. After we checked out, I got an email welcoming me.

The location, modern decor, gym and great kitchen

We didn't have extra toilet paper. No kitchen dish cloth

The home gym was really good and the beds were comfortable.

Location to attractions. Walking distance to stores and sites. Phyllis, concierge was excellent! Wealth of knowledge about the area. Nice, professional a joy having conversations with her.

Street noise. Homeless. No air-conditioner. One fan, could have used two. One for each room. Shower curtain dirty and cheap. Bed post at foot of bed a hazard- both of us hit our shin and bruised and cut our leg. Carpet was dirty.