Location only.

Old, not cleaned well, rate is high.

Convenience

NA

Location was very good, walking distance to bus and train. Staff very helpful and polite. Lounge access with our club room, snacks and drinks provided.

No soundproofing at all! Kept awake by noisy families first night.

Value for money, clean, good location, friendly staff

ロビー、部屋、レストランともにとても清潔で快適だった。ドアマンも親切で周辺のお店のことを聞いても教えてくれた。

JBセントラル駅からのアクセスがやや不便。目の前だが必ずショッピングモールの内部を通らなくてはならず、早朝や深夜に行き来するのにはかなりの遠回りが必要。

Great location

Aircon very dirty, can see a layer of dust and louvers are almost in black color. Skirting are chipping off, floor can see dead croaches. Whole room is dirty and old, doesn't look well maintain. The TV is with white statics, can't even watch. Toothbrush have insect died inside the package. Bad sound proofing. Is overpriced and unacceptable.

My 2nd time coming after a year. A huge progressing can be seen to the hotel. Every hotel staffs is doing their job well. Friendliness,alertness and going to an extra mile. Room was well cleaned and smells nice after being cleaned. Toiletries,mineral bottles were replenish every day. Both the security uncles is multi tasking too. They can be your hotel door man,plate collector during breakfast and hotel bell hop if shortage of man power. All the staffs were seen to be very friendly and customer service oriented. Breakfast was superb delicious too. Asking for iron and ironing board was fast too. As a token of appreciation,during my stay,I bought the front desk a cake on my 2nd last day at midnight, since my check out day, tomorrow is my birthday.. Thank you to everyone that makes my stay a memorable day. Continue to do your part to maintain your hotel name! 👍

The room I got is spacious and comfortable by my humble standard, backpacker level. It gives me the feeling of home away from home. walking distance to both side Customs point/ City Plaza and street food all around. Super!

none.