a Relatively new Property with well appointed rooms and bathrooms. The breakfast was good with quick service for anything we asked for. Good spread with lots of veg and non-veg options. The room was decent size as advertised and bathroom was clean with hot water and toiletries. The Wifi was free and fast. Room were well appointed, with fancy lights, modern systems and flat screen TV. The bed was comfy with clean fresh linen, clean fresh towels. We stayed only for the night and we had a good sleep that was really needed after a long day of travel. The onsite parking was ample and easy to access and use.

The management however lacks the experience of managing a 5* property as it could have been a lot better with better trained staff. The view from the room lacked anything as there is a high rise construction going on in the neighborhood. The Open area of the dining was also closed due to bad door. The staff really lacked proper training and it was very evident from Check in to breakfast. Our toasts were burnt fist, the eggs dropped which caused some delay... etc. I feel with better trained staff, this hotel would be candidate for a 4**** rating.

good property and good service

Nice

Room fecility and services are very good and staff are very good and supportive especially Mr.Shanavas Breakfast is delicious and good

Bathroom was spacious

Leakage in bathroom A/c not working (gets switched off periodically) Breakfast was not complementary (not highlighted during booking) Rate promised was not kept though I declared that the child is 10 years old. Hotel team insisted that the they can’t offer the rates booking.con promised Not meeting anywhere near the artificially jacked high rating

Very nice and friendly staff, very helpful. The staff noticed from the birth date of my husband that he had his birthday during our stay, so they surprised us even with a gift! Very special experience.

Newer property, accommodated our driver without extra charge.

Religious restrictions, ladies are/were not allowed to visit the Mosque on Fridays.

Service

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