Hotel with character. Comfortable and nicely located close to city centre.

Although the quirky decor gives character it is not always practical. Eg. Lack of usable surfaces in bedroom makes it awkward. Fashionable kettle in room does not fit under basin tap so filling has to be conducted via a water glass and transferring from tap. Not a huge problem but it feels like the interior designer never stayed at their creation and us residents are faced with a series of unnecessary challenges.

I loved the room, which was very comfortable, though the tub could have used a bar for helping people to get into and out of it. I loved the coffee in the room and the sofa, the desk, the whole set up was roomy, very cozy and stylish. I was very pleased.

The breakfast was quite good but I was worried about the waitress who seemed to me to be coughing too much for someone serving food. But her manager should have sent her home.

The property is so well situated and service was excellent

I was only sleeping at the property- not met all expectations

The location, parking and friendly staff

Bed was too soft, Kettle etc was too high to be safe, Bathroom had no shelf, and if you were having a bath you could not reach the bath/shower gel shampoo etc. The room was a bit dark and cramped. The restaurant had no simple meals

The staff were lovely and incredibly helpful, was our first time staying in Norwich and they made us feel very welcome.

Nothing. It was great!

Breakfast and dinner were amazing. The staff were very friendly a d made you feel very welcome. Loved the fresh towels every day.

The bedroom was a little stuffy.

The staff were helpful and friendly. Loved the vintage theme. The shower was nice. The biscuits were delicious.

Nothing.