Clean, friendly and breakfast was better than expected.

Everything was great. The only thing that I did not like was that the advertisement said there was a hot tub and I was looking forward to enjoying a relaxing evening but found out they no longer had a hot tub. They had a very nice indoor pool, but no hot tub. A plus was they allowed pets and our puppies were very happy

Appreciate all the staff and their assistance with items that we had forgotten. They were pleasant, professional and exhibited smiles at all times. Special thank you’s to Anna and Erin for their exemplary care during our stay. The manager the morning of the 12 was also lovely. Highly recommend this facility!!

The lady at the reception desk was very kind to us and was very professional.

Really clean rooms, friendly staff, breakfast was goos, not great

The room wasn't set up for 5 people to ship and only had 2 queen beds. I went down to the front desk and they were able to offer a great solution of offering us a free room to help us out.

Our room, and the hotel in general was very clean. The food for breakfast was much better than that served at most hotels. We will definitely stay here again.

The staff was so friendly, customer service at its finest. Not one thing to complain about. Very clean surrounding/ room. By alot of restaurants, mall close. Most definitely will stay again

Clean and nice.

Clean and nice hotel. Convenient to shopping and restaurants.

Expedia lists this property as having a hot tub and it does not!

like everything about it except for the noise next door

Front desk staff (Amanda) was very helpful. The beds were comfy and even though we were on the side closest to the interstate, it was quiet. The room was very clean and the breakfast was delicious and ready at 6am.

They need to provide information about restaurants. People who are traveling have no idea where to eat and who delivers

Erin at the front desk was so very helpful! The room was very comfortable. I liked having a fan in the bathroom. I also like all the big containers for the shampoo etc

Convenient location and friendly staff. Much better for a stay in Joliet than any of the hotels off of I-80.

The receptionist was wonderful! Room is small but clean. We were not happy about the breakfast. First-they opened late. Second- no meat served that day so we had to go eat somewhere else .

There is some traffic noise because the location is by an interstate but other than that this property was very nice. Room was very clean and comfortable and front desk staff were excellent.

My stay was amazing the last two days. I had a couple of small issues that were handled well. Nothing to worry about. The place is very clean, extremely comfortable, spacious, accommodating, friendly, and the staff goes out of their way to help or make sure that your stay is pleasant. I definitely recommend visiting the Hampton Inn off Mall loop drive. Their place is pretty awesome. A great shout out to Erin, Stephanie, and Richard. Very amazing work, and a great job. Thank you for going out of your way staff for our family to enjoy a little get away from home. Housekeeping is awesome. Thank you. 🙂👍👍

good location and price

Each employee we met was very friendly and nice. The room was updated which was nice. Has some minor issues. The plug in the bathroom didn’t work so I had to dry my hair in the entry area of the room. Also for someone who wears glasses the bathroom mirror was to far away to see putting on makeup. Most hotels have the smaller mirror that pulls out which I never use but the new remodel the sink area is deep so I had to go in the entry way again to put makeup on. This place would benefit from those smaller mirrors in for sure. The room was clean and so was the property. Fresh coffee in the lobby was always nice. Also having a microwave and mini fridge was a big plus! Also there were sooo many USB and regular plug outlets everywhere. That was really nice to see. My husband was disappointed there was no note pad and pen like you usually see in hotel rooms. I believe there few a few other small things but overall the hotel was good for the price and area. Last but not least the little rubber duck was a cute touch. We got a ninja one which I brought home to my son. If you want more they are only a dollar and it goes to a good charity.

thanks for the stay

Clean, smelled good, great staff. Accommodated early check-in. 👍

It was clean and comfortable and the service was kind and pleasant.

This is without a doubt, the best hotel that I have experienced in years. The remodel is outsranding, comfortable and very user friendly. Love the walk-in shower. Slept solid all night. Superb breakfast offerings. Wish I had tried the indoor pool. Highly recommend.

The property was under renovation. There weren't a lot of customers there. My room was completely quiet and comfortable. It will be quite beautiful when the renovations are done.

Staff was super nice and friendly . Property was undergoing renovations so was a bit messy. No laundry services. Rooms were clean but decor and paint is dark and dingy. Needs to be brightened up

I had a really enjoyable night and I owe it all to the comfort of Hampton inn

Very nice! Staff was very accommodating and welcoming! And the TV was easy to figure out!

Have stayed there before, and was very satisfied. This time our room was fine. It had been recently remodeled. But we had to tromp through the construction and remodel area down the hall to the elevator. There were workers every day down the hallway and of course there was dust and plaster everywhere. We think the entire second floor (where we were) should have been closed during the construction. The staff that we had contact with were all very friendly and helpful.

Its affordable, close to the interstate, close to dining, drinking and shopping establishments.

Under renovations, so that is what it is. AC didn’t get the room cool, paint smell was overwhelming, and staff was disinterested at best.