For a last minute stay it was pretty comfy. Only down side was all the traffic noise but besides that I would definitely stay there again.

I did stayed at the hotel. It's location is very bad and it is not a hotel to stay if you have a family. The neighborhood is bad. The hotel has no social areas. It is over rated. A 2.0 out of 5. I do not recommend it for families. A motel 6 it is way better than this venue. I do npt recommend it.

First of all the entrance to the place is really inconvenient. Second, the entrance to where our room was located, was right at the end of the building right next to a main street where you can hear every single car go by therefore not being able to sleep. The TV did not work and the guy never showed up. It was three in the morning, and I felt like there were parties in every single room around us. The area was terrible and unsafe. Needless to say. I’ve never stayed in a place where the deposit was so high $150 bucks really? Plus an additional $10 administrative fee. This is ludicrous. I travel all the time and never get charged additional fees unless it’s Vegas. For the price I would never stay here again I don’t recommend at all.

On12/31/2022 night shift staff, Indian guy treated to Customer is very bad. My friend smoke vape at the parking lot he yelling to my friend said can’t smoke here. But they do not put any sign to cannot smoke at hotel property. We don’t know .Even we are wrong he can said politely and tell to me, he not gonna give you the room. So the next morning I leave the message to morning shift staff and afternoon shift staff to call managers to complain about this guy. I leave the message 2 times to manager. But no one call me. The service is very bad. I’m not gonna stay this hotel again.

Everything

No breakfast, plus we had to pay extra $10 fee at check in. Reception was always on the phone outside called twice to ask about breakfast no one answered until I finally went to the office.

It was cleaned but disappointed this time around. The TV was not working. I called guest services and they never showed to fix it. Lamps were not working. Water took too long to heat up and even then it was luke warm. There was no outlet for the little coffee machine so had to move it

We got a room towards the end first floor, there was a room across from us looks like a big family living in that room they kept the doors open so you can see so many people inside! Plus our room the lamp was broken, no toilet paper, no towels, called front desk took them couple hrs to bring everything had to call them twice for service! Never again will book at this hotel

The staff members are very friendly thank you

Room was dirty and i had a dirty bath towel and when they inspected the room to get my cash deposit back they charged me 20 for a towel that was already filthy

This place is crooked. I placed a hotel reservation for the first night and they said they never seen the reservation and made me pay a higher amount on my credit card. The next night that I stayed there they ended up seeing that reservation but it was a different person that took my reservation when I went down to the office.

Friendly staff Unfortunately the rooms have an Oder that woman’s perfume can fix

I did not use the pool

For the price it is what it is, but this place is pretty ok compared to some the bad places I’ve been.

The location and room was excellent so was the customer service the only thing was the elevator the door wouldn’t close and it took about 5 try’s for it to go up finally

The night attendant was very rude. He was trying to change me $50 to park a 2nd car and when I asked him to show me a list of prices to park multiple cars and he said “I know the prices”. I responded “okay but I don’t and I want to see a list of the prices”. Then the attendant got upset and said “if you don’t trust me then you can leave.” I told him that I simply want to see a list of prices and he said the list was too long and he didn’t have time to show me. Then he said I’m not giving you a room so just leave. I had to call Expedia customer support to get my room. Also a lot of the people were loud and smoking six feet from my room door and the shower didn’t work and the TV remote didn’t turn on the TV.

No microwave (as advertised) No toiletries (as advertised) No towels (unless you asked for them at the front desk and what we got where stained and old, frayed and stale and if you had any to start you had to trade them in one per one and sit there as he counted them. Pool is only open till 6 Rooms are so dirty! Had to wear socks and after a hour wearing them in the room the first hour we arrived, they were black on the bottom. Area is scetch. Dont walk out at night alone. ESA? We have one and they charged us 150 for him, even with a doctors letter. We were asked for a certificate (they clearly dont know how it works). Laundry machines and ice machine locked behind a door and cant be used. Tub was clogged and would not drain (gross). Black mold by the tub and celing. Holes in the walls and bathroom door was so dirty. No pet area to take my dog out anywhere. People who work here were rude. Should have read all the comments before reserving. They mopped the outside sidewalk (yes full pit mopping it), but cant do inside the rooms? No plastic cups for water Our fridge leaked alot We regrettably looked at the filters for the ac and cleaned them for obvious reasons. We drove 18 hours to get here. All problems were addressed with the manager and he either ignored us or shoed us away.

Chg

The worst hotel I have been lived

Overall the room was large and roomy. THe beds were clean and comfortable. The AC was working great. The additional fees were not expected as we felt they shoul dhave been included int he fee for the room. This is deceiving when booking b/c it makes the room seem like it costs less than it really does. Also, if a cc is on file, why is an additional $150 deposit necessary? This really put a damper on my overall expereince.

Misleading- require $150 deposit not clearly disclosed on Expedia. Wouldn’t be flexible about it. No manager on property or even reachable at 3 pm!

The pool was so dirty that you could see clumps of hair floating around, there was also bird feathers, dust bunnies, and dead bugs all in the water. The TV in my room did not work. I called the front desk to ask about it twice and they said they would call back but never did. There were hairs all over the “clean” towels in the bathroom. When I called the front to ask for more she said I had to bring the dirty ones to her. I also asked for more shampoo and lotion because the dispensers were empty and never got any. Under the bed there was trash and in the shower was someone else’s razor. I am usually not picky but this place was not worth it. Also they advertise free continental breakfast but they had a sign that said we have paused all continental breakfast. One of the main reason I picked this hotel was specifically for the breakfast. It was a disappointing visit

dirt in pool . no breakfast .

Room is dark, some lights bulbs are out. Holes on the wall, small bathroom with stains on toilet, broken lock on toilet door and leaking shower in faucet hearing water dripping whole night. Noisy environment with train passes by early morning. Website states with free breakfast but only juice and coffee, not even a granola bar. Staff are rude too.

Room is dark, some lights bulbs are out. Holes on the wall, small bathroom with stains on toilet, broken lock on toilet door and leaking shower in faucet hearing water dripping whole night. Noisy environment with train passes by early morning. Website states with free breakfast but only juice and coffee, not even a granola bar. Staff are rude too.

No room service. It says smoke free and the rooms still smell like cigarettes. There’s bugs. The showers don’t work and neither does the sink.

Stayed 2 nights at hotel, after first night at hotel went to the movies, when we got back to hotel the room was not cleaned, informed the attendant, he said they will come, at 6:15 we were on our way for dinner, I went to see attendant, apparently crew left for the day, he said he would get someone to come back, I told him we needed towels, after dinner we arrived back at hotel, our room was not cleaned and he never apologized

Stayed 2 nights at hotel, after first night at hotel went to the movies, when we got back to hotel the room was not cleaned, informed the attendant, he said they will come, at 6:15 we were on our way for dinner, I went to see attendant, apparently crew left for the day, he said he would get someone to come back, I told him we needed towels, after dinner we arrived back at hotel, our room was not cleaned and he never apologized

There is a Starbucks and other stores nearby. Very close. Highway access is very easy. The staff is very friendly and helpful.

We stayed at the first floor and there is too noise. people talking so loud during night time. can't sleep.

The counter man was nice. The restroom was a mess n so dirty. Still had per on the toilet. Eww. The shower floor was so disgusting. Overall it was ok

We did not enjoy our stay. Staff was very rude and unprofessional