The heating and air need an upgrade and more than one person working so if you need a blanket or something they can bring them it.

Wonderful service from the staff. Breakfast was good for the type if establishment and it was always warm to hot in temp. Only issue wouldn't be bad for rhe business; OVERBOOKED and crowded. 🙂

Great 9 days.

Staff were courteous prices were good place was clean

Clean room. Efficient staff. Good breakfast.

The staff was really nice and helpful. The rooms just need some upgrades. The bed was not comfortable and the blankets/comforer were very light.

Very clean and food was great

Staff was super friendly and efficient.

I will recommend it to my friends

Yemimah at the front desk was so pleasant to communicate with very helpful she is an awesome person love staying at sure stay hotel

Not the cleanest but convenient location & parking.

the staff are liKE favor ninjas.

Eric was patient with the card readers down!

Clean, quiet and delicious breakfast.

We travel with our dog. Staff is always friendly and room is clean and easily accessible. Only complaint is the room key swipe has to be about 5 times before the light turns green. Otherwise, all is good. Convenient location to family and business.

What we did not like was, walking into out room, you can smell the over powering cleanser. Bathroom door was hard to close and when locked, I was trapped inside. Family could not open from outside Maintenance had to use tools. Definitely safety issue. Room was rundown. Mattress sag

The room was adequate, but not what expected. Furniture was old, there were NO dishes, but it was advertised as having cooking facilities, which consisted of a microwave and refridgerator. How many people carry dishes with them unless they know it is needed?? there was no easy chair, no waste basket , except in the bathroom. We will not be using this hotel again. The photo does not look like our room. Our dressor was also old. Needless to say the room was the issue. The breakfast was great, and the woman responsible was delightful, as was the receptionist. We like to relax in our room but spent as little time in it as possible due to thhe lack of a sense of comfort.

Arrived 9pm nobody at front desk ..SECURITY told mr that front desk was at lunch and id have to wait for check in after driving 3hrs with a car full of AAU kids. AAU family's avoid this place horrible snells bad also...

The staff was so nice

It’s a motel you get what you pay for. We stayed one night there was a homeless man in the hallway cops had to get him out so scary

My only complaint about this hotel is that I thought the beds were a little bigger and that the mattress was too soft so it was difficult to get a good night's rest. Everything else was fine.

Nothing special. Just right for the price

They serve a great breakfast.

This was the worst experience. The hotel requested another 100.00 at check in for a deposit, I had already paid for my stay in full when I made my reservation and they have not returned it to my card. I did not request any other services during my stay that would have caused them not to refund the deposit. Also I requested maid service every day, had left money for a tip, and no one ever came. I had to take my own trash out every day, and go get towels, which were piled into my arms by the front desk, with soap and toilet paper for me to carry up to my room!!!! All the dirty towels were piled in the bathroom for three days. The sheets were never changed and first night I found crumbs in my bed!! This is a dirty hotel, no service and I will never go back and will highly recommend you remove this hotel from your site. It looks like a tweeker hotel. I want my money back, I paid a deposit for what? To get my own supplies and clean my own room? I want all my money back and will file a formal compaint

Easy in and out of property

My sisters and I stay at Surestay Rocklin every time we go to concerts at the Venue. It’s affordable, comfortable, close to Early Toast Restaurant, close to freeway. Staff members are nice. Plus hotel has a continental breakfast if you’re interested.

Good stay

This was a great place to stay. We were in town for the aftershock festival. Breakfast was also really good. There was so much variety in the morning. The dining room is a little small and it does get packed. There are a lot of restaurants around that are within walking distance. The front desk staff was friendly.

Easy checkin, friendly staff upon checkin, and the area was easy access to the I80. When we arrived to the room, although non smoking, you could smell smoke. The room had garbage on the floor and the bedsheets did not smell laundered.

Liked the breakfast spot next door but the hotel was terrible. Packed and smelled on each floor. Dogs were noisy, and the cleaning lady opened the door as i was getting dressed after checking in. Will not stay again.

Actually the breakfast was good...the staff did well keeping things stocked and everything tasted fresh...susage eggs biscuits and gravy. it came with the stay which I really appreciated. this place seem like they are trying but there is a lot of work that needs to be done to bring it current. very difficult to find the entrance to the lobby. On the drive in, signs say "Enter" with an arrow, we had to walk around the building to find the actual entrance. Good place if you are on a budget, but not up to par if you want a comfortable stay. The wi fi worked well and was fast, but the chair in the room had food on the seat leftover from a previous guest. the outside of the building looks upgraded, but the carpet in the stairway was not replaced...looks old, and there was a small candy bar on one of the steps for our first two days we were there. The room: musty smell, no mirrors, one of the queen beds very uncomfortable, Refrigerator dirty dented and did not work anyway. Bathroom: not enough hooks, hair dryer dirty, hair on the floor...but the shampoo dispensers were nice.

I liked the layout of the room we stayed in. The room had a wet bar, 2 larger size TV's and 2 queen beds. The furniture was tired but serviceable. The furniture and carpet could use an update. We were comfortable in our room. The breakfast buffet was good and there was a nice large space for dining.