The resort was overall, just "OK". Travelers need to know The Pearl is 2.5 hours from the Nadi airport, on rough roads, through villages (where you see quite a bit of poverty), in an older car that was late, because he had a flat tire. The Pearl needs a good facelift and improvements. Get ready to trip (and fall) on uneven floor tiles. The large pool needed resurfacing. The food is OK, but we found Fijian food wasn't our favorite. The breakfast is very good and plentiful! Forget about "happy hour" drinks at the pool. It could take 20 minutes and they were often out of ingredients, or you had to retrieve it yourself from the other bar (which didn't have happy hour at the same time.) Drinks were not consistent, depending on who made them. Food and drinks are quite expensive, but you have to remember much (most?) of it is imported. The resort staff are friendly, but hard to deal with, if you have any issues. Getting a wash cloth and resupplied with soap/shampoo was problematic. The bottom floor of our building had sewer back up and the had to move all the guests. As we didn't want to make the 2.5 hour trip back to the airport in the middle of the night on potentially dangerous roads in an older vehicle (we would have had to leave at 2:00 or 3:00am) for an early flight, we decided to leave late afternoon the previous day and stay at a hotel near the airport. They refuse to let us cancel that last night. (However, Expedia stepped in and refunded that last night.)

It has a beautiful view of the island and beaches. Get the ocean view rooms. Wonderful tours I recommend snorkeling. Great and friendly staff.

Excellent customer service.

At first glance the room looked nice, but when you walked in, water was pushing up from the floor boards, and the towels smelled moldy, Poor maintenance says it all. For dinner, it took forever for anyone to notice us, so we had to flag someone down to get seated and take our order. We waited for about 45 minutes or more while everyone around us was being served their food even though we got their before them. We finally got up to ask the wait staff about our dinner and they seemed clueless that the order was even taken. So, we decided to just head back to the room and call it a night. Then, to make matters worse, they called our room saying that they tried to deliver our food, but no one was there. My husband and I were so...upset with the horrible customer service and lies. Never would anyone apologize only made up excuses. From this experience, we would NEVER stay at this hotel and definitely NOT attempt to dine at their restaurant ever again!!! We should have NEVER left the Radisson Blu Resort in Denarau. We only stayed a couple nights at the Pearl for river rafting.

Near shark dive location. Quiet and friendly staff.

Very bad experience, the hotel’s location is good close to the diving place . But all other are very bad . The first of all I asked hotel book the car for pick up from airport, it’s charge 200 one way , but when I asked the driver stop in the way just drop my friend they charged other 100 ! It’s just a min ! Just on the way ! Said I didn’t say before , ok when u leave I asked before , but hotel said they don’t know maybe ok , but when I asked driver still 100 ! An other is I arrived very late they gave me a very very dirty room . I asked housekeeper came to clean it took 1 hours, but still the bed is dirty ! I will never come back !

The food was mediocre. Breakfast options very limited. We made the mistake of having dinner on first night. It was supposed to be a buffet but every item was empty. The kitchen staff just didn’t know what they were doing. The quality of food below average. No taste. Best to stay in either Nadi or Suva as this resort is very limited to food choices.

We had a great stay and especially enjoyed happy hour which went from 12-3 and 5-7 which was especially good considering we didn’t have the best weather. Staff and food were great.

The upkeep of the resort was great but there was litter washed up at the beach. Please Fiji, if you want visitors to keep coming you must find a way to stop the littering to stop immediately.

Very friendly staff, great property just limited restaurants but the food was great. Rooms were also really nice it goods for a few days to relax.

Everything was hit and miss - some staff exceptional - others appalling. Some food good (not great), some food terrible. Some staff went out of there way… some didn’t care at all. We had a nice time because of the nice staff and the good people we met throughout our stay. The resort is fairly isolated. I couldn’t go for a walk on my own - it just didn’t seem safe. If you ask how much for a taxi to Suva - they say $70 - and then we ask out in the road - $20. It wasn’t a pleasant feeling to feel like you were getting ripped off!

The staff were all very friendly and nothing was too much trouble for them. Fantastic breakfast. Beautiful Fijian culture. We would recommend The Pearl to our friends.

The view and the atmosphere were amazing!

A beautiful location positioned right on the beach. The restaurants were close by. A wonderful place to relax. The adult only pool was also lovely with a good supply of loungers and sun brollies.

Service is poor. no tub drain plug after multiple requests, ordered food and no plates or utensils provided twice. ordered fish n chips and no plates provided and no attempts after requests, we went to bed without eating. $ wasted for food. we also ordered just fries and were charged $35. who charges $35 for fries? breakfast- Indian dish is always eggplant and potato or pumpkin when there is so many other tropical vegetables available. very cheap dishes for breakfast now.

The food was delicious

The check in was very late.Rooms were ready at 4:45pm. Staffs were super good.Facility was good.

A lovely accommodation with big nice rooms and an amanzing dive crew.

EVERYONE AT THIS PROPERTY WAS SO ACCOMODATING, POLITE AND HELPFUL. MY ROOM WAS CLEAN. I FELT SAFE BECAUSE I TRAVELLED ALONE. I WOULD RECCOMMEND THIS FOR ANYONE WHO TRAVELLED TO FIJI. JUST REMEMBER THIS IS IN THE NORTHERN SIDE OF THE ISLAND AND WAS A LITTLE COOLER IN JUNE WHICH IS THEIR WINTER SEASON. BUT MY STAY WAS EXCELLENT WEATHER (JUNE 20 - 28, 2023)

Great location if you want a quiet, remote holiday. We got a bit bored with the Menus of the 2 restaurants. Ideal for a 4 night holiday but longer than that I would recommend a car. Very quiet and relaxing. Needs some updating, the pools need resurfacing and some of the buildings are in need of some TLC, but the staff were amazing and we loved the location for a short stay.

Beautiful location

Staff at Bar not serving busy with other employees waited for 20 minutes then we called we need some service then they responded rudely were party of 4 sitting on the table and one the staff came with group of kids and adults stared crab chasing game which they could have done little away where were sitting place was empty people yelling next to us and bumping at our table then I told the staff you could do the same game where no one sitting and not disturbing anyone finally he finished the game and left no apology Hopefully this message goes to the General Manager please 🙏

We loved the resort. Everything about it was lovely: the beach, the room, surroundings, amenities. We'll stay here again if returned to Pacific Harnour.

Very neat and tidy

I had a most wonderful time at the Pearl! From check in to the check out the staff and service was superb. The hotel has been renovated and the room I stayed in was spacious with gorgeous view of the ocean. The beach is beautiful and private. Wi-Fi was adequate. The breakfast was adequate but more options of fruit available if you arrive early. The hotel is quiet and very peaceful with gorgeous surrounding. I highly recommend it!

loved our stay beautiful view, pools kept clean, staff were great.

Cruise ship people swarmed the place 2 out of 4 days stay taking every chair and space available leaving none for actual paying guests

Staff was super friendly

Great stay

Great

Overall a nice resort in Pacific Harbour, a quiet part in the south of the main island. The room was spacious, clean and comfy. The 2 swimming pools are nice and the resort is by the beach, which is also good to swim in the sea. They have a happy hour deal every day. It takes around 2.5 hours to reach the resort by taxi from Nadi airport and costs F$200. On the downsides, the food quality was in general pretty low at both restaurants. And there are limited options in the area outside of the resort (1-2 restaurants and a minimart within walking distance). The main restaurant/cafe in the resort could be cleaner. There are lots of flies in general, which doesn't feel clean, and makes it annoying to stay there during the day.

Great service and clean accommodation