Clean

Didn't rate Eco-friendliness how would I know

Stayed here overnight for my husband’s surgery early the next AM. Very close to the hospital & exactly what we had hoped for ! Very nice facility ! Front desk staff very nice & polite but not very informative regarding their facility. Fortunately I have stayed in hotels many times & able to figure out basics 😊

Clean hotel and friendly person at front desk checking us in.

It was fine.

I am very impressed with how clean it is here! It even smells like a sweet perfume in my room. The shower is wonderful and the staff is so kind.

This was one of the best stays I have had in a while. Amazingly clean and new. Excellent place

Room was clean. Restaurant had good breakfast.

One of the reasons we stay at this Hotel us because of the Bistro. The night we checked in they were out of wings. The next morning they were out of breakfast items by 915. The air conditioner was leaking. The carpet was wet and soaked into my travel bag. Very disappointed. We’ve been staying there for years but will not be returning.

I have stayed at this hotel numerous times and have always enjoyed my stay.

A wonderful stay.

The beds in this hotel are the best I’ve ever slept in, and I have very good mattresses at home. These are better. I understand they have their own unique mattresses made for them. Just WOW! It is also a very QUIET hotel, far away from thruways and traffic. The parking lot makes sense. A lot of hotels have very strange and confusing lots. Not this one. My only gripe about this hotel is that the food there is very inconsistent. The food is controlled by corporate and they get a lot of things wrong. There is not a REAL restaurant in the building. Their breakfast sandwich is very good, but a simple BLT at dinner was a corporate disaster. Microwaved bacon, tasteless tomatoes, and the worst decision of all—- no mayonnaise on the sandwich— instead they use garlic butter. I love garlic butter but on a BLT it is disaster! I would recommend not eating dinner here. The General Manager Jose is a wonderful man and very responsive to complaints. BUT. I WILL BE BACK!! The staff, rooms, and beds are wonderful!!

I specifically booked this hotel for pool and hottub that was listed online. The heater on pool was broken and apparently they do not have a hottub anymore. Very disappointed.

Very friendly staff and check in went very smoothly. Beautiful rooms that are clean and modern. Great food and beverages at the Bistro too. Very convenient when you’re not familiar with the area. Would definitely recommend this hotel and will plan to stop again when in the area.

Amazing place with very pleasant and helpful employees . Thank you

Was told when first arriving that since we booked through Expedia, we cannot have breakfast there. Toilet was running constantly had to jiggle the hand to stop it, toilet overflowed. I was asked when we first arrived if we wanted housekeeping and I replied yes and no one came so I had to go to the desk again and request housekeeping. Took pillowcases to front desk and said it looks like mold or mildew to me on the pillowcases. We’re returning that evening From the funeral, I was stopped by the front desk and they went and got their manager and he informed me that it was hair dye. And my comment to him was my husband does not use hair dye! Will not stay there again and will not recommend this place to anyone.

Good location except for noise from Trucks Jake brakes

Very nice hotel and very nice staff.

Hotel was very nice. Good value for the price. There is no hot tub and any reference to it should be removed from the website. Breakfast was a bit pricey.

I have trouble finding hotels that are animal free. I have a bad allergy. Most hotels do not track their rooms to offer for people even it is pet free because of service animals and the requirement o admit them. I have nothing against service animals but I have to be in an animal-free room. The hotel also had its own restaurant and lounge So everything is available on my stay for me.

the heater in the room was a bit noisy - the blower motor rattled and made a loud hum

Front desk help!

Stay there during business in Winchester. Love the place

Clean, good staff, fine room. Nice that they had a bar. Nothing really bad except we wish it was closer to the Old Town area, i.e. not much within walking distance.

The Courtyard by Marriott in Winchester, VA was a truly pleasant experience. Room was spacious, clean and very comfortable. We did experience an issue with the toilet on the third day and the staff went out of their way to not only make it right (in a very timely manner); they also cleaned the room and put everything in its place.

Nice hotel and clean. No hot tub …..and traffic noise!

Wonderful comfortable bed and very clean bathroom and good shower. The location is very convenient.

All good

Overall, this is an excellent property with friendly staff. Our main concern is one of our mattresses was beyond its life span. Our other surprise was not having complimentary coffee/water in the lobby.

No coffee in the lobby.Just overpriced Starbucks, with extremely slow service.

Overall the hotel was very nice and seem to be clean. The only thing that was disappointing was no complimentary breakfast. There's a bistro downstairs, but you have to pay for everything.

Overall fine. Bathroom shower not so good. Weak water flow from shower head.