Convenience

No heat in my room, it’s winter. Really you need to do better.

Friendly staff and clean place.

It was a quick one night stay but i woods stay again. Cute king room

Room was clean and nice. Inconvenient was that they didn't provide enough bath towels. We are 4 people but just 2 bath towels. When we asked for more they said that don't have today. 😀 same story for pool. Breakfast was pretty small selection and not enough for amount of people that stayed in the hotel. Staff was kinda indifferent...

It was an okay stay. We stayed for the use of the indoor pool for our family since it’s winter time, but the pool room and the water temp were way too cold for comfort. We would’ve used it more if it had been warmer. The room itself was decent and pretty clean. The beds and pillows were comfortable. The cable service for the TV, though, was lousy. It seemed as though all the family/children’s channels had poor service and came in fuzzy. Other channels were oddly fine. This was a small thing, but it was frustrating that we booked a room with two beds (and on record for three people staying) and we only had two bath towels. Breakfast was standard for a free hotel breakfast, but the eggs we had on the second day tasted kind of funny. Overall it wasn’t a bad stay, just a lot of little things that made it mediocre. I will likely look for a different hotel if we make this trip again.

The room had a few issues in bathroom. The toilet didn’t always flush correctly, the facet on sink was loose, and the shower didn’t drain well so water pooled enough that I was concerned it would overflow. The pool area did not provide any towels. The breakfast was ok, nothing great.

Everything was as expected. Great friendly service. Very clean!

If you want to be right down in Laconia this is a great spot. I was visiting local family and we decided to stay here since it was off season pricing. I understand - but abhor - the massive price hikes during summer months. So this Thanksgiving stay was a nice change on rates.

The hairdryer in our room was tough to work plus the end of it was melted so the diffuser part would not attach. We brought it the front desk and the guy workings seemed like we were bothering him. He got the hairdryer to work but ignored the melted end. The TV in our room had some issues and the remote was very cheap. We were left with only 1/4 roll of toilet paper. There was only 1 hand towel and 1 wash cloth. We also had to call someone to help with the heater. And no way to open the window. No microwave in the room either.

It was okay. Day 1, whick was a Sunday...if you were one of the 1st people to breakfast, the selection was good. My mom got there about 1/2 way thru, to find almost everything except cereal and bagels was gone. No waffle mix, no yoguart, no muffins. Glad I was the 1st one there. The next morning, all they had was cereal, bagels eggs and sausage. I'm not big on any of them, so I didn't eat. The place was clean and the beds were comfortable, although the front desk staff was no help at all, if you had questions about anything...including where the post office was.

Nice place

Very nice hotel and lovely rooms

Room was clean and beds were comfortable. Outside was nice and easy parking.great stay and reasonably priced.

Nice, right near downtown, nice breakfast area

Overall it was a great place to stay. However, I booked the room for 2 days and they said I only booked it for 1. Issue was resolved but at first stressful!

The property couldn’t have been in a better spot for our needs. The area is really beautiful and the staff an locals are very kind and we’re terrific. There were a few things that could have been better. The room was clean but the family vet in the bathroom sink was broken. It worked but if you didn’t have it positioned correctly before you turned it on, you were getting sprayed. Secondly, the walls are paper thin. The people in the room next to us kept us up till 2 am. There was a festival and half the parking lot was being rented out. It was difficult to find taking if you left. Last but not least we were told by the Expedia agent that they reserved a cot for us at the hotel for a $20 per night fee. When we got there, the staff told us they did not have cots at all and never did. We made due but it was very inconvenient. The staff this location truly is terrific. The free breakfast was great and I will definitely stay again!!

Ran out of bottled water in lobby Male desk attendant did not know how to charge the room for water - inconvenient - female could do it everytime

Floors were sticky and Staff was not around for assistance.

Room was clean, staff very helpful

Beautifully property

Happy to see there is a continental breakfast included.

Lumpy bed and pillows, shares parking lot with Walgreens

Centrally located, newly renovated, cleaned, amiable staff. Room did not have refrigerator. Other than that, great hotel.

The hotel has been upgraded and very clean except It seem like the doors in hallways to rooms are “older” but other than that the hotel is nice and clean and handy to many things!

The window was not clean at all, there were so many smudges, dirty pillow cases. The area is not amazing around it and there were people going around in the parking lot trying to open up doors that did not belong to them.

It was good. Nothing special just good. Clean enough, parking is a little crazy. Some sketchy bumms and people definitely under the influence of heavy drugs walking around the parking lot all night or walking in and out of the bushes near the water. Obviously to go do thier drugs or use it for a bathroom or what ever else they do in there.

The beds were extremely comfortable and the room was very clean! Will definitely stay again.

All of the employees that I encountered appeared to enjoy their jobs. They were pleasant, engaging, and wanted most for the guests to be comfortable and to have what the needed to make their stay relaxing.

Bathroom door didn’t close, but room was clean. Comfortable beds!!!!!

We enjoyed our stay.

Staff very efficient