Location is great. The room is nice. This is the second time I stayed. The first time, the checkin staff was very nice and friendly except this time. A little cold and blunt and unfriendly. I came back to this hotel because I was impressed from last check in and my stay.

As a UK resident who heavily relies on the brand reputation of Marriott when selecting a hotel in Seoul, my recent stay at Marriott Seoul was a significant letdown. The hotel management's lack of attention to detail and customer care fell far below the usual standards I have come to expect from this renowned brand. When making the reservation through Expedia, I made it explicitly clear that our party consisted of five adults and one child (aged 14). However, upon arrival, we were allocated two rooms, each with only one king-size bed. This disregard for our specific requirements indicated that the management did not prioritize the satisfaction of their guests. It was disheartening to experience such a deviation from the brand's reputation. Fortunately, amidst the disappointment, Miss Bella Kim from the hotel staff demonstrated exceptional customer service. She promptly stepped in to help us and facilitated our relocation to other rooms. Eventually, we were able to swap to two rooms with twin beds, thanks to her assistance. However, after relocating to the new rooms, we were met with another disappointment. Room 702 had an unbearable sewage smell that permeated the entire space. It was truly disheartening that the cleaner responsible for preparing the room did not notice the awful odor before offering it to us. This oversight further added to the overall unpleasantness of our stay. I genuinely hope that the hotel management takes these issues seriously.

Thank you for good vacation. Front is placed at 5th floor. I love to go to coffee bean at 1st floor, and starbucks at B1 floor in same building ^_^. Staff kindly advises me for G25 store at opposite sided street for night hungry.

Good

The location were the best 👌 I like to shop and shopping just walkable. I recommend this hotel to everyone.

In the center of Times Square making it covenient to shop either inside or outside of the building.

We stayed for one week, and during my stay there were quite a few unsatisfying events, After house keeping, the soap was not refilled, I got into the shower wet and no soap. Secondly I asked the hotel for help to order flowers for a proposal, they said they do not have such service, and they recommend me with a flower boutique which I don’t speak Korean,(well it’s not in their service) When I checked out and asked for a taxi to the airport, the valet staff ignored me for like 10min it’s, then he assisted someone else to the cab I ordered, after 15 minutes the concierge staff figured I am still at the hotel, communication between staff is bad But other that those, my stay was still pleasant. In room dining was delicious, concierge staff was friendly

Excellent for both foreign and internal

Great place to stay. Friendly staff. Very helpful.

좋아요

Great service.

Excellent room and staff

Room was very clean. Front desk staffs were very friendly and helpful.

Very good location.. though it should have more amenities in the room.

Good location

It was perfect for our visit!

This hotel helped made my first trip to Korea very memorable and enjoyable!

the experience was good. the room was clean & tidy. staff are helpful & professional. i would consider to stay at the same hotel if i return to Seoul.

Good staff and very nice facility, good location. Tons of good food place, Time Square is big shopping mall with tons of restaurants.

Good staff and very nice facility, good location.Tons of good food place, Time Square is big shopping mall with tons of restaurants.

hotel at mall. convinient to look around..

I was on business trip it was great location I enjoyed the being in time square and I found everything I need

I was on business trip it was great location I enjoyed the being in time square and I found everything I need

The staff was wonderful and accommodating, the executive suite was amazing and well worth the price. Two breakfasts and the happy hour executive suite which provided alcoholic and non alcoholic beverages along with appetizers and desserts were included. We had a lovely weekend for valentines and could easily shop and find restaurants nearby as it was in the center of everything in the area.

The staff was wonderful and accommodating, the executive suite was amazing and well worth the price. Two breakfasts and the happy hour executive suite which provided alcoholic and non alcoholic beverages along with appetizers and desserts were included. We had a lovely weekend for valentines and could easily shop and find restaurants nearby as it was in the center of everything in the area.

Tims Squareと直結していて、とても便利でした！ また利用したいと思います！ Happy hourはとても良かったです！

Tims Squareと直結していて、とても便利でした！ また利用したいと思います！Happy hourはとても良かったです！

Thank you for clean and happy service while staying

Thank you for clean and happy service while staying

I stayed for almost a week. The location was great as it was next to the mall so plenty of places to eat and shop if you wanted.

I stayed for almost a week. The location was great as it was next to the mall so plenty of places to eat and shop if you wanted.

A great place to stay near Youngdeungpo station. Directly connected to Time Square shopping mall having various stores and restaurants. Parking is convenient and included in the hotel fee. I will stay here again during my next trip to Korea.