Bella

My room was for the most part was quiet and comfortable. The shower was good. However, when I flushed the toilet it sounded like Niagara Falls. Also, the combination in-the-wall heater and A/C was pretty noisy. I like the couch where I could sit and watch TV. The staff was good.

The room was very clean and comfortable. Television was fairly easy to use. They also answered the telephone up front when I called to ask a question. I would stay there again.

They allowed me to check in very early because the room was already cleaned, thanks for that! It is a little bit complicated to get out to the street, but I have seen worse in the Hamptons. In the room that I got this time, the toilet was not for average-height people, but everything was super clean. I would stay again (this was second time).

Beach pass availability made this hotel a no-brained. Staff , especially Vicky and Jackie, was very nice and accommodating. Renovated rooms were nice, although bathroom was small and tight. Overall very nice and would definitely stay again.

Super clean, great pool, nice location.

Affordable option in East Hampton. Was clean, very large room with nice views of the property. At first we had a worse room, and the AC was not working but the quickly moved us to the room nextdoor which was much better. Would return for sure!

Had we known we would have heard nothing but noise, walking, and literally everything going on in the room above us, we would have NEVER switched from our original booking we had upstairs! After 10 minutes being in the room, we called the front office BEFORE anything was disturbed and was untouched in the room but were told we couldn’t switch back. We got zero rest during the night because of the constant noise and extremely loud thin cheap floors above us. This stay was completely unacceptable and cannot believe this is what's offered to paying guests without any warning, as if it’s not a known fact that it’s literally a nightmare and no rest will be had. You can hear a pin drop upstairs! We come to the Hamptons a few times a year from California and thought we’d give staying here a shot. I expect there will be some kind of refund as we did not pay to hear every single step people take and everything they do and we can hear complete conversations as if they’re in our room. It is one o'clock in the morning and we are awake listening to this nonstop walking, talking, dropping things on the floor, and everything else in between! We are exhausted and completely dissatisfied. Livid that we weren't made aware of the noise factor, I doubt we are the only ones who have ever complained about this. James Ramsey